HP Mini 311 Troubleshooting

The computer will not turn on no matter what you do.

Make sure the battery is charged before ripping open the device. If you are able to turn on the device but immediately turns off then you should consider charging the battery.

If you try to charge the battery and the device does not turn on then your battery may be dead. To swap out the dead battery for a new one check out our Installing HP Mini 311 Battery Guide.

The screen is fuzzy or blurry.

Make sure the screens resolution is at its highest display. To change your screen's resolution go to your computer's property settings by right clicking your mouse and clicking properties.

The chip set may be downloaded from the manufacturer's website at NIVDIA Chipset Driver and NIVDIA VGA Driver.

When I type 'jump' the screen displays 140*

Press Num Lock Key to switch the keyboard back to its default mode

Set the keyboard language on the operating systems, the operating system controls the language even if it does not match the physical keyboard. To change the keyboard layout for different languages for Windows 7, Vista, or XP visit Microsoft Office keyboard layout.

My mouse, touchpad and speakers work but my keyboard doesn't.

To swap out your keyboard check out our Installing HP Mini 311 keyboard Guide.

The touchpad won't work at all, so I've resorted to using an external mouse

Visit Sydrive to download the touchpad driver set.

The internet works but very often the wireless can't connect or find signal

If the wireless indicator does not have a blue light then the wireless adapter is not active. Reboot the device by pressing the "Wireless" button to turn it off and restart it. If this doesn't work then restart your computer.

Visit Microsoft Office Network Drivers to select and download the wireless drivers your device needs.

I get hard disk error messages when I try to open my programs.

Check out our Installing HP Mini 311 hard drive Guide to replace your device's hard drive.

Before replacing the webcam, make sure the drivers are up to date. Visit Microsoft Office drivers to download the latest drivers.