Chromebook Screen Upside Down

Often, it is easy to forget the troubleshooting basics during times of frustration. Before attempting any significant repairs for your device, check the following...

• Restart your Chromebook. Sometimes, a simple restart can resolve display orientation issues. Press and hold the power button, then select Restart.
• Make sure that your device is oriented correctly. If your device is not the 2-in-1 tablet model, you will need to ensure that your device is correctly orientated to be used (I.e., the bottom of the keyboard is flat, and the screen is parallel to you).
• Make sure that the orientation lock is not on. If your device is a 2-in-1 model, then your orientation may have been locked.

If neither of these solutions resolves this issue, then continue to the more in-depth troubleshooting tips.

Solution: Use ChromeOS' screen rotate key combination to correct the screens orientation.

In some cases, this issue occurs when a specific set of keys is accidentally pressed—typically for children who mash the keyboard or when a cat or other small animal lies on the keyboard. This feature is a regular feature of ChromeOS and is thankfully easy to resolve by following the below steps.

1. Press and hold the CTRL + Shift keys and the Refresh key (circle with arrow) to rotate the screen 90 degrees clockwise.
2. Repeat Step One until your screen is orientated correctly.

You can adjust your screen rotation in your Chromebook's settings using the following steps.

1. Click on the clock in the bottom-right corner of the screen.
2. Select the gear icon to open the Settings menu.
3. Scroll down and click on Advanced to expand the advanced settings.
4. Under the Device section, click on Displays to access the display settings.
5. Look for the Rotation option and ensure it is set to Standard or 0 degrees.
6. Adjust it to the correct setting if it is set to a different rotation.

In addition to adjusting the settings, you can use the following steps to reset your display to its factory default settings.

1. In the display settings menu, scroll to the bottom and click Reset to Default.
2. Confirm the action when prompted.
3. This will reset all display settings, including the screen orientation, to their default values.

If these tips cannot resolve the issue, try the next section.

Solution: Powerwash your device, or use the Chromebook Recovery Utility to recover ChromeOS.

If the above tips cannot resolve the issue, there might be an underlying issue with your device's operating system. One of the things you can do to fix this issue is to Powerwash your device. You can do this in a few ways, but the easiest way of Powerwashing your Chromebook is with the instructions below.

1. Sign out of your Chromebook by clicking on your profile picture in the bottom right corner of the screen and selecting "Sign out." (You'll need to be at the login screen)
2. Press the following key combination on the login screen: Ctrl + Shift + Alt + R Twice.
3. A dialog box will appear, asking you to confirm that you want to Powerwash your Chromebook. Click on the "Powerwash" button to continue.
4. Follow the on-screen instructions to complete the Powerwash process. Your Chromebook will be factory reset.
5. After the Powerwash is complete, your Chromebook will start as if it were a new device. Follow the on-screen instructions to set up your Chromebook, including connecting to a WiFi network and signing in with your Google Account.

Alternatively, you can completely restore ChromeOS using Google's ChromeOS Recovery Tool. This tool can address any potential software issues causing your device to have trouble seeing your network. The instructions for creating a ChromeOS recovery disk are below, but an in-depth guide can be found here. An empty USB drive with at least 8 GB of storage is required.

1. Install the Chromebook Recovery Utility Extension: Open Google Chrome and install the Chromebook Recovery Utility Extension from the Chrome Web Store. Click on the extension and follow the on-screen instructions.
2. Prepare Chromebook for Recovery: Turn off your Chromebook and ensure it's connected to a power source. Press the Esc + Refresh (F3) keys simultaneously, then press the Power button. Release the Power button when the Chromebook starts, but continue holding Esc+ Refresh until you see a screen prompting you to insert the recovery disk.
3. Recover ChromeOS: Insert the previously created recovery disk into your Chromebook and follow the on-screen instructions to initiate the ChromeOS recovery process. This will reinstall the operating system and can resolve software-related problems that may be causing the black screen issue.
4. Follow System Setup: After completing ChromeOS recovery, follow the on-screen instructions to set up your Chromebook as you would during the initial setup. Check if the black screen issue is resolved.

• Chromebook Black Screen
• Chromebook Not Charging
• Chromebook Won’t Turn On
• Chromebook Not Connecting to WiFi
• Chromebook Running Slow
• Chromebook No Sound
• Chromebook USB Ports Not Working
• Chromebook Lines on Screen
• Chromebook Loud Fan Noise
• Chromebook White Screen
• Chromebook White Screen