When I slide the power switch to the "ON" position the machine does not seem to be getting any power.

When I turn on my Claw, all of the machine's mechanical functions are working properly but it will not make any sounds.

Will i need any tools to access the battery compartment or fill The Claw with candy?

The claw is designed to work like many of the larger scale toy grabber machines. The major difference between The Claw and the grabbers you would find in an arcade is the size of the toys and candy that the device will be able to handle. It is a small scale device so small toys and candy items are recommended. With the use of the control levers, the claw will move around the glass case to reach and grab the candy or toy of your choice.

There is no assembly required. The device comes fully assembled in the box the only thing you will need to do upon opening the box is install the batteries and fill it with candy and toys of your choice.