Sansa e260R Troubleshooting

Your e260R turns on, but freezes at the SanDisk logo.

The first thing you should try is restarting the device by pressing and holding the power button for 20 seconds, releasing it, then pressing it again to restart. If your problem persists, read on.

Something may have happened to a system-critical file. In order to solve this, you'll need to start your e260R in recovery mode, then update to the latest firmware version.

It's possible that the memory unit on your e260R may have come loose. You can use the memory installation guide to get into the device to reposition the memory.

The display itself might be broken. In this case, you'll need to replace it with a new one.

The battery doesn't charge at all or goes from fully charged to completely drained unreasonably fast

Rechargeable batteries that are a few years old tend to lose the ability to hold a charge. You may need to replace it with a new one.

A broken charging port might be preventing the battery from receiving charge. Replacing it could allow the battery to charge.

Your e260R turns on and gets past the SanDisk logo, but doesn't respond to input

There may be dust or other particles preventing the buttons from making the circuit they need to provide input.

If your e260R still doesn't respond to input after clearing the contacts, the motherboard may be broken.