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The Fitbit Charge 4 is a fitness tracker released in March 2020. It's new features include Active Minutes tracking, Spotify controls and Fitbit Pay.

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plastic connector broken that connects band

The plastic connector on the watch is broken. One side of band wont connect to watch

Can it be repaired watch works fine

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My Fitbit Charge 4 band will not fasten to the watch as the clips on one side are broke off. Also my large band has been splitting apart in several places .Is it possible to get the parts to fix it.?Thank you

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@Donna Thompson

See answer below

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The band on one side was easy to release; the plastic connector on the other side

came loose from the band end. I can’t get the connector to come out of the slot. Tried to remove by pressing the release button. Didn’t work. Used small pliers and pressed button simultaneously but it didn’t come out. Ideas for removing it?

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Hi,

I can’t find an individual band holder part listed online but have found this which includes the band holder.

A cheaper option to consider is to get something like this and place the device in it

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Great idea!

Thank you!

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My connector just broke and since it's past the warranty couldn't get it replaced. Fitbit offered me a discount on a new one but going to try out the holder from Pinnacle Luxuries first. Thanks for the help!

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Scotch tape! Transparent tape exact width of watch face. Apply similarly the same way you put screen protector on electronic devices. Cut 1 piece about 3 in. long, center & place on face first then push out air bubbles. If one band connector can still be attached

align it first and tape. The broken band then must be held in place to tape. I have an over lapse of 1 inch tape on each side of the watch face . Tape additional excess length to the bands. I thought this would a temporary fix but I’ve only had to replace tape after I got it wet. That was after 3 months. I do dishes and wash face daily with my watch on. I quit doing that and the tape looks undetectable. I can still use different bands that I have if I want.

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