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To troubleshoot your device, visit the troubleshooting page by clicking here.

Background and Identification

The GoPro Hero was released in October 5th, 2014. The GoPro Hero offers video in 720p or 1080p and a 5MP camera. The ultra-wide 170° angle glass lens allows for spectacular gear-mounted shots or close-range selfies. The rechargeable 1180mAH lithium ion battery and waterproof casing allows photos and videos to be taken anytime, anywhere.

To check that your device is the “HD Hero” and not any other models, confirm that it says “Hero” instead of “Hero2”, “Hero3” or “Hero4”. Also confirm that there isn't a small "C" shape before the Hero logo.

Technical Specifications

Camera Optics

  • Ultra Sharp Professional Glass Lens
  • f/2.8 Fixed Aperture


  • HD Resolutions:
    • 1080p: 1920x1080, 30FPS
    • 720p: 1280x720, 60FPS


  • Resolution: 5MP


  • Mono, 48 kHz, AAC Compression, Auto Gain Control

Battery & Charging

  • 1180mAH Rechargeable Lithium-Ion
  • Charge via USB

Operating System

  • Microsoft Windows 7, 8.x
  • Mac OS X 10.8, and later

Additional Information

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