Why Blu Tank Xtreme 5.0 only Android Recovery?

Modelo T490Q

The product problem is as follows:

After a "Wipe data / factory reset" the device does not start for Android, only remaining on the recovery screen.

By turning on the power button, it opens the recovery screen.

With the unit turned off, it connects to the charger cable, it switches itself on and re-enters the screen recovery .

I can not connect it to the computer, which does not recognize it even though the drivers are installed.

Model T490Q

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