Rep: 23
1
Hi,
I live in the Netherlands and I bought a MacBook Pro 13 inch with Touch Bar with a faulty keyboard. I brought it back to the store, and now it's sent in for repair. Do you think they are going to replace the keyboard? Or will they give me a new one? Is the keyboard easy to replace?
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Rep: 3,4 mil
42
9
11
From the tear down guide
MacBook Pro 13" Touch Bar Teardown
it looks like the keyboard seams to be a port of the casing. Since it is a lot of work to take apart the laptop the might just exchange the laptop, but I do not know.
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I am sorrymto hear that, but the same happened to me, they will replace the keyboard (its one part along with the battery and other components) it might take time, around a week or more.
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