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An Android 4.4.2 smartphone released November 1, 2014.

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People can't hear me when I call them

When I make a phone call people can't hear me but I can hear them my phone is not on mute the only time I can be heard is when I have my headphones on

Respondido! View the answer Também tenho esse problema

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Pontuação 53

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When will the problem get fixed

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I have the dame problem

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The update didn't work for me

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I have this problem, and this solution doesn't work for me.

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Same, nothing working to fix this

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Solução escolhida

Hi,

If you can be heard when you are using the microphone attached to the earphones but not when you are just using the phone, it points the problem being a faulty or loose internal microphone.

One way of double checking this is to open the Sound Recorder app, record your voice for a few seconds, then play it back. If you hear nothing it definitely points to the microphone.

The microphone is located under the small paperclip sized hole at the underside of the phone. This opening may be blocked. DO NOT try to clear it by inserting anything in there, you may damage the microphone. You could try using a vacuum cleaner and just briefly hold it over the opening (it may remove any blockage) and then see if the microphone is now working. If it still doesn't work, check to see if your warranty is still valid and if so either contact the retailer or the manufacturer (depending on what your warranty states) about getting it repaired etc.

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Pontuação 23

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I have a tablet I have tried everything I can think of

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Couldn't find answer

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It is a tablet they can't hear me either way

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Hi @justmenow

What is the make and model number of your tablet?

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When I go live nobody can hear me and it makes me up set

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I had the SAME problem with my IPhone SE and all I had to do was restart it!

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Pontuação 3

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So we have to restart it again ? so they could hear me

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If my wireless speaker is hooked up it only puts out sound not voice.

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I can hear them good but my phone is breaking up too them

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I solved it. I had installed the OK GOOGLE option and all was fine unless I had used the speaker at anytime on any call.

So if you look up in settings the OK Google you have option of using it just on search screen or when you are on ANY screen.

Get rid of the any screen part and wahlaaa.

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Pontuação 1

Comentários:

Did anyone try this fix of changing the "ok Google" option? Have had no trouble since.

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I don't have the OK Google option on my phone and I still have the problem.

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The best solution that worked for me was the one Ann Johnson gave. Thank you very much "Ann Johnson"

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i also benefitted completely from simply disabling the ok google settings.. i am back to having static free mic! ;P

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If you're using a wireless speaker it puts sound out and will not project your voice and check your Bluetooth settings.Go thru your apps .and restart your phone.

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Hi @shane_24 ,

You could try wiping the cache partition in the phone and check if this resolves the problem.

Do not select wipe data/factory reset as this will erase all your data and downloaded apps.

Also try starting the phone in safe mode and check if an ordinary call works OK.

If it does then a downloaded app is the cause of the problem. The trick is to find out which one. You’ll need to uninstall each downloaded app, one by one, and test the phone in normal mode between each uninstall until it works OK. When it does then the last downloaded app that was uninstalled was the culprit.

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