Rep: 13
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When I turn on my computer immediately window error recovery message pops up giving me the option to start normal or launch start up recovery. After a couple of minutes w/out clicking anything a blue screen saying STOP: C000021a {fatal system error}. What do i do? I have disks that the computer came with but nothing happens when i put them in drive
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Hi, Here is a link to Dell for the service manual for your computer. It should have a chart of the error codes and provide other info on troubleshooting your laptop. Good luck.
http://www.dell.com/support/home/us/en/1...
Here is a troubleshooting guide for that error code that may also help.
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