PlayStation 5 Won't Turn On

If your PlayStation 5 does not power on, follow the steps below. If your PS5 powers on but there is no image on your TV or Monitor check out the PlayStation 5 Black Screen wiki instead.

Check the PS power cable for damage and ensure it is correctly plugged into the console and a power outlet.

1. Unplug the power cable. Wait at least a minute, and then plug it back into the PS5.
2. Try another power cord. The PS5 uses an IEC C7 power cable that came standard with the PS3 and PS4.
3. Attempt to turn on the PS5.

If the power light is not on, move to cause 2. If the PS5 white power light blinks, then perform a power cycle.

1. Press and hold the console's power button until the white light stops flashing.
2. Remove the power cable.
3. Wait at least 20 minutes while the power drains.
4. Reconnect the power cable and turn on your PS5.

It is possible you need to replace the power supply with a new one. Try the other solutions below before repairing the power supply.

The power outlet may not be feeding power to the console.

1. Ensure the PS5 is plugged into a wall outlet.
2. Plug a different power cord into the wall outlet to ensure the wall outlet works.
3. Use a working phone charger, another gaming console, or a TV.

Check that the HDMI cable is connected correctly between the PS5 and the TV.

• If your TV works with another device, try a new HDMI cable.

Ensure your console has proper ventilation. Poor ventilation can cause the console to overheat, turn off unexpectedly and even not turn on.

1. Move the console to a well-ventilated location with no objects on, under, or right next to the console. Ensure that all of the vents are clear and have good airflow.
2. Restart the console.
3. If you still have trouble with ventilation, make sure the vents are clean. In some cases, you may need to clean or replace the fan with a new one.

If your PS5 was put into Rest Mode but won't turn on after, manually reboot the PS5.

• Press and hold the Playstation console power button for 15 seconds.

Try the solutions below if manually rebooting the PS5 did not work.

Sometimes PS5 system software glitches or bugs can prevent the console from powering on. The rest mode bug is an example of a firmware issue. If you can't quite figure out why the PS5 won't turn on, try these solutions:

1. If you have the Standard Edition PS5, insert a PS5-acceptable disc into the disc drive.
2. Do not force it into the disc drive. If this method works, the console will accept the disk and turn it on.

If possible, restart it in Safe Mode.

1. Press and hold down the power button for a few moments. If you hear a second beep, release the power button.
2. Connect your PS5 controller via USB, press the PS button, and select "Restart PS5."

If your PS5 still does not power on, rebuild the database in Safe Mode.

1. Press and hold down the power button for a few moments. If you hear a second beep, release the power button.
2. Connect your PS5 controller via USB, press the PS button, and select "Rebuild Database."
3. Don't turn off your Playstation while this is happening. It will take some time to run this process.

Reset your PS5 in Safe Mode.

Note: Resetting your PS5 will restore it to the factory setting and erase your game data. Only do this if all else fails.

• Press and hold down the power button for a few moments. If you hear a second beep, release the power button.
• Connect your PS5 controller via USB, press the PS button, and select "Reset PS5" option 6.

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