Hi! A few minutes ago, I had the same problem. I also dropped my camera and the red light won't disappear. I've tried other batteries but it didn't work. After 30 minutes of changing the batteries it worked again. I suggest you use AA LR6 batteries. They have to be from the SAME brand. Don't use 2 different brand batteries. I hope it will work! (Also, please use NEW batteries. I changed my batteries with old ones and that's probably why it didn't work after 30 minutes) xxx