Histórico de "Fitbit ionic not syncing"

Hi my Fitbit ionic will notsync to me iPhone / iPad / Microsoft Windows 10 laptop,

i brought this from someone else else I saw it working so I don’t think it’s failty I just can’t get it to connect to my devices,

It keeps coming up with -

Error- ‘Something went wrong when trying to pair your device’

i have tried all the fitbit troubleshooting

Dispositivo:

fitbit ionic

Status:

open