My device has the same problem (bad battery) and the official service told me to pay an extra amount of 148 euro for a new one...
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My fenix was out of warranty.
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I ordered the battery from ebay to repair it based on your procedures. Does your device has any problem until now? What should I look at? Please advice me.
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Dear sir/madam,
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I would like to inform you of the following:
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On March 06, 2015 I bought a fenix2 device. For the next two years I was using it in its basic operation functions without any problems. For my sporting activities I was using the forerunner 210 which I bought two years later.
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The guarantee of my fenix expired on March 2017.
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On April the device with the touch of any key few times died, although it was fully charged. Even if I reverted it to the factory settings the problem continued to exist.
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On June I delivered the device for technical control to the official store of Garmin in my country. The official telephone answer of the technical support was the following :<< Υour device has a battery problem. The battery on fenix2 does not change so you have two choices:
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1. You pay 148€ to bring you a new device from UK.
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2. You pay 199€ to upgrade your device with a new fenix3 as part of the company upgrading program. >>
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The official view of Garmin Greece was the following: You bought two years before a fenix2 in a value of 312€. Bad luck. The battery is defective. So you have to pay extra 148€ to bring you a new one because the ‘’old’’ is off....
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So I ordered the battery from ebay (PD3555 3.7V) to repair it, based on your procedures.
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I had never used my fenix underwater. The existed rubber gasket seems ok. Do you think that it could be better to buy a new one ? Where can I find it?
My device has the same problem (bad battery) and the official service told me to pay an extra amount of 148 euro for a new one...
My fenix was out of warranty.
I ordered the battery from ebay to repair it based on your procedures. Does your device has any problem until now? What should I look at? Please advice me.