kdcao1 , 3 links below will take you through the process of resetting parental control if you have forgotten pin. and secret question. Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
http://en-americas-support.nintendo.com/app/answers/detail/a_id/493/~/forgot-parental-controls-pin
https://www.youtube.com/watch?v=_uvW3LZcW84
http://xerohournix.blogspot.ca/2013/01/resetting-and-unlocking-nintendo-dsi.html