First check that both devices being paired have their bluetooth systems activated; make sure the GarminConnect app is allowed to access the bluetooth capabilities of the phone. (Check the bluetooth tab in the settings app of your smartphone) Once you’ve completed these steps and are still unable to pair the devices, check out the phone pairing subsection of our troubleshooting page here: [[Garmin Vivoactive Troubleshooting#Section_Unable_to]]
First check that both devices being paired have their bluetooth systems activated; make sure the GarminConnect app is allowed to access the bluetooth capabilities of the phone. (Check the bluetooth tab in the settings app of your smartphone) Once you’ve completed these steps and are still unable to pair the devices, check out the phone pairing subsection of our troubleshooting page here: [[Garmin Vivoactive Troubleshooting#Section_Unable_to]]
_Connect_to_Smartphone