Ice makers typically fail for a few reasons, and if your ice maker isn't making ice, only crushing ice, not dispensing ice, or won't stop making ice, review the hyperlinked guides first. After resetting power to the refrigerator, if you still don't have ice after a 24 hour period, you may have to reset the ice maker.
Use the On/Off Switch or Reset Button
Put rags and the ice bucket beneath your ice maker to prevent water from accumulating during these tests.
- Flip the ice maker switch off for 5 seconds, then flip it on.
- Press and hold the reset button for 5 seconds.
- Cycle the feeler arm up and down several times.
The unit should be in test mode now and will run a manual ice harvest cycle. Watch as the arm moves, and the tray dumps or otherwise ejects cubes. A fill cycle will then start. Your ice maker has been reset.
If it still does not work after further troubleshooting, consider replacing the upper ice maker or ice maker located in the freezer.
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