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Introdução

Use this guide to replace a malfunctioning volume control cable—this includes the electronic switches responsible for volume up and down, and the ring/silent control.

If you're looking to replace the physical button covers, we have a guide for that too: iPhone 6 Volume Control Buttons Replacement

  1. Before disassembling your iPhone, discharge the battery below 25%. A charged lithium-ion battery can catch fire and/or explode if accidentally punctured.
    • Before disassembling your iPhone, discharge the battery below 25%. A charged lithium-ion battery can catch fire and/or explode if accidentally punctured.

    • Power off your iPhone before beginning disassembly.

    • Remove the two 3.6 mm-long Pentalobe screws next to the Lightning connector.

  2. The next three steps demonstrate using the iSclack, a great tool for safely opening the iPhone 6 that we recommend for anyone doing more than one repair. If you aren't using the iSclack, skip down three steps for an alternate method.
    • The next three steps demonstrate using the iSclack, a great tool for safely opening the iPhone 6 that we recommend for anyone doing more than one repair. If you aren't using the iSclack, skip down three steps for an alternate method.

    • If the plastic depth gauge is attached at the center of the iSclack, remove it now—it's not needed for larger phones like the iPhone 6.

    • Close the handle on the iSclack, opening the suction-cup jaws.

  3. Place the bottom of your iPhone in between the suction cups. Position the iSclack's upper suction cup against the display, just above (but not covering) the home button.
    • Place the bottom of your iPhone in between the suction cups.

    • Position the iSclack's upper suction cup against the display, just above (but not covering) the home button.

    • Open the handles to close the jaws of the iSclack. Center the suction cups and press them firmly onto the top and bottom of the iPhone.

  4. Hold onto your iPhone securely and close the handle of the iSclack to separate the suction cups, pulling the front panel up from the rear case. The iSclack is designed to safely open your iPhone just enough to separate the pieces, but not enough to damage the display cables.
    • Hold onto your iPhone securely and close the handle of the iSclack to separate the suction cups, pulling the front panel up from the rear case.

    • The iSclack is designed to safely open your iPhone just enough to separate the pieces, but not enough to damage the display cables.

    • Peel the two suction cups off your iPhone.

    • Skip the next three steps and continue on to Step 8.

  5. If you don't have an iSclack, use a single suction cup to lift the front panel:
    • If you don't have an iSclack, use a single suction cup to lift the front panel:

    • Press a suction cup onto the screen, just above the home button.

    • Be sure the cup is pressed securely onto the screen to get a tight seal.

    • If the screen is completely shattered to the point that a suction cup will not stick, use clear packing tape or similar to cover the screen. Sometimes you can even pull up using just the tape without using the suction cup.

  6. While holding the iPhone down with one hand, pull up on the suction cup to slightly separate the front panel assembly from the rear case.
    • While holding the iPhone down with one hand, pull up on the suction cup to slightly separate the front panel assembly from the rear case.

    • Take your time and apply firm, constant force. The display assembly is a much tighter fit than most devices.

    • Using a plastic opening tool, begin to gently pry the rear case down, away from the display assembly, while continuing to pull up with the suction cup.

    • There are several clips holding the front panel assembly to the rear case, so you may need to use a combination of the suction cup and plastic opening tool to free the front panel assembly.

  7. Pull the plastic nub to release the vacuum seal on the suction cup. Remove the suction cup from the display assembly.
    • Pull the plastic nub to release the vacuum seal on the suction cup.

    • Remove the suction cup from the display assembly.

  8. Open the iPhone by swinging the home button end of the front panel assembly away from the rear case, using the top of the phone as a hinge. Several clips along the top edge of the front panel form a partial hinge. During reassembly, align the clips just below the top edge of the rear case. Then, slide the front panel upward until its top edge is flush with that of the rear case.
    • Open the iPhone by swinging the home button end of the front panel assembly away from the rear case, using the top of the phone as a hinge.

    • Several clips along the top edge of the front panel form a partial hinge.

    • During reassembly, align the clips just below the top edge of the rear case. Then, slide the front panel upward until its top edge is flush with that of the rear case.

  9. Open the display to about a 90º angle, and lean it against something to keep it propped up while you're working on the phone. In a pinch, an unopened canned beverage works well for this. Add a rubber band to keep the display securely in place while you work. This prevents undue strain on the display cables.
    • Open the display to about a 90º angle, and lean it against something to keep it propped up while you're working on the phone.

    • In a pinch, an unopened canned beverage works well for this.

    • Add a rubber band to keep the display securely in place while you work. This prevents undue strain on the display cables.

    • Remove the following Phillips screws from the battery connector bracket:

    • One 2.2 mm screw

    • One 3.2 mm screw

    • During your repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your phone.

  10. Remove the metal battery connector bracket from the iPhone.
    • Remove the metal battery connector bracket from the iPhone.

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  12. Use a plastic opening tool to gently pry the battery connector up from its socket on the logic board.
    • Use a plastic opening tool to gently pry the battery connector up from its socket on the logic board.

    • Take care to only pry up on the battery connector, and not the socket on the logic board. If you pry up on the logic board socket, you may break the connector entirely.

  13. Remove the following five Phillips screws securing the front panel assembly cable bracket:
    • Remove the following five Phillips screws securing the front panel assembly cable bracket:

    • Three 1.2 mm screws

    • One 1.7 mm screw

    • One 3.1 mm screw

    • Incorrect placement of these screws during reassembly will cause permanent damage to your iPhone's logic board.

  14. Remove the front panel assembly cable bracket from the logic board.
    • Remove the front panel assembly cable bracket from the logic board.

  15. In the next four steps, take care to pry up only on the cable connectors, and not on their sockets on the logic board. Use a spudger or a fingernail to disconnect the front-facing camera and sensor cable connector.
    • In the next four steps, take care to pry up only on the cable connectors, and not on their sockets on the logic board.

    • Use a spudger or a fingernail to disconnect the front-facing camera and sensor cable connector.

  16. Use a spudger or a fingernail to disconnect the home button cable connector. Use a spudger or a fingernail to disconnect the home button cable connector.
    • Use a spudger or a fingernail to disconnect the home button cable connector.

  17. Make sure the battery is disconnected before you disconnect or reconnect the cable in this step. Use a spudger or a fingernail to disconnect the display data cable connector.
    • Make sure the battery is disconnected before you disconnect or reconnect the cable in this step.

    • Use a spudger or a fingernail to disconnect the display data cable connector.

    • When reassembling your phone, the display data cable may pop off its connector. This can result in white lines or a blank screen when powering your phone back on. If that happens, simply reconnect the cable and power cycle your phone. The best way to power cycle your phone is to disconnect and reconnect the battery connector.

  18. Use the flat end of a spudger to disconnect the digitizer cable connector. When reconnecting the digitizer cable, do not press the center of the connector. Press one end of the connector, then press the opposite end. Pressing in the center of the connector can bend the component and cause digitizer damage.
    • Use the flat end of a spudger to disconnect the digitizer cable connector.

    • When reconnecting the digitizer cable, do not press the center of the connector. Press one end of the connector, then press the opposite end. Pressing in the center of the connector can bend the component and cause digitizer damage.

  19. Remove the front panel assembly from the rear case.
    • Remove the front panel assembly from the rear case.

  20. Peel back the first battery adhesive tab from the bottom right edge of the battery. Use your fingers or blunt tweezers, and be extra careful when working near the battery—puncturing a lithium-ion battery can release dangerous chemicals and cause a fire.
    • Peel back the first battery adhesive tab from the bottom right edge of the battery.

    • Use your fingers or blunt tweezers, and be extra careful when working near the battery—puncturing a lithium-ion battery can release dangerous chemicals and cause a fire.

    • Optionally, before proceeding further, you may remove the two Phillips screws securing the vibrator and lift the vibrator out to allow more clearance for extracting the battery strips successfully.

  21. Try to keep the strips flat and unwrinkled during this procedure; wrinkled strips will stick together and break instead of pulling out cleanly. Slowly pull the adhesive tab away from the battery, toward the bottom of the iPhone. To avoid tearing the adhesive strip, be careful not to snag it against the vibrator or other components near the battery.
    • Try to keep the strips flat and unwrinkled during this procedure; wrinkled strips will stick together and break instead of pulling out cleanly.

    • Slowly pull the adhesive tab away from the battery, toward the bottom of the iPhone.

    • To avoid tearing the adhesive strip, be careful not to snag it against the vibrator or other components near the battery.

    • Pull steadily, maintaining constant tension on the strip until it slips out from between the battery and the rear case. For best results, pull the strip at a 60º angle or less.

    • The strip will stretch to many times its original length. Continue pulling and re-grab the strip near the battery if necessary.

    • If the strip breaks, carefully try to retrieve it with your tweezers (without damaging the battery) and continue pulling. If the strip breaks off underneath the battery and can't be retrieved, continue with the steps below.

  22. Repeat for the second strip. Hold down the battery as you remove the second strip, or the strip may fling the battery when it separates from the case. If you removed both adhesive strips successfully, skip the next two steps.
    • Repeat for the second strip.

    • Hold down the battery as you remove the second strip, or the strip may fling the battery when it separates from the case.

    • If you removed both adhesive strips successfully, skip the next two steps.

    • If either of the adhesive strips broke off underneath the battery and could not be retrieved, continue with the next step below.

  23. If any of the adhesive strips broke off and the battery remains stuck to the rear case, prepare an iOpener or use a hair dryer to heat the rear case directly behind the battery. It should be slightly too warm to touch comfortably.
    • If any of the adhesive strips broke off and the battery remains stuck to the rear case, prepare an iOpener or use a hair dryer to heat the rear case directly behind the battery. It should be slightly too warm to touch comfortably.

    • Overheating the iPhone may ignite the battery.

  24. Flip the iPhone back over and thread a piece of dental floss or strong string behind the battery. Then, slowly pull back and forth in a sawing motion to separate the adhesive. A stronger alternative to floss is an unwound guitar string, such as a 0.009 E string from a 12-string set.
    • Flip the iPhone back over and thread a piece of dental floss or strong string behind the battery. Then, slowly pull back and forth in a sawing motion to separate the adhesive.

    • A stronger alternative to floss is an unwound guitar string, such as a 0.009 E string from a 12-string set.

    • Alternatively, insert a plastic card between the case side of the battery and the rear case.

    • Do not insert your card in the area between the volume down (-) button and the top edge of the battery, or you may damage the volume control cable lying underneath.

    • Do not pry against the logic board or you may damage the phone.

    • Keep the card as flat as possible to avoid bending the battery, which may damage it and cause it to release dangerous chemicals or catch fire. Do not use any sharp tools to pry at the battery.

    • Press the card in farther to break up the adhesive behind the battery.

  25. Remove the battery from the iPhone.
    • Remove the battery from the iPhone.

    • If your replacement battery came in a plastic sleeve, remove the sleeve before installation by pulling it away from the the ribbon cable.

    • When installing the battery, refer to this guide to replace your battery's adhesive strips.

    • Perform a hard reset after reassembly. This can prevent several issues and simplify troubleshooting.

  26. Remove the following Phillips #00 screws from the upper cable bracket:
    • Remove the following Phillips #00 screws from the upper cable bracket:

    • One 2.9 mm screw

    • One 2.2 mm screw

  27. Remove the upper cable bracket from the iPhone. Remove the upper cable bracket from the iPhone.
    • Remove the upper cable bracket from the iPhone.

  28. Remove the following four Phillips #00 screws from the contact bracket:
    • Remove the following four Phillips #00 screws from the contact bracket:

    • One 1.5 mm screw

    • One 1.4 mm screw

    • Two 2.1 mm screws

  29. Remove the contact bracket from the iPhone. Remove the contact bracket from the iPhone.
    • Remove the contact bracket from the iPhone.

  30. Use the flat end of a spudger to lift the volume control cable connector up off of its socket. Only pry up on the connector, not the socket on the logic board or you risk permanent damage.
    • Use the flat end of a spudger to lift the volume control cable connector up off of its socket.

    • Only pry up on the connector, not the socket on the logic board or you risk permanent damage.

  31. Remove the following Phillips #00 screws from the volume control cable brackets:
    • Remove the following Phillips #00 screws from the volume control cable brackets:

    • Two 2.3 mm screws

    • One 1.8 mm scew

  32. Pull the hold switch and volume control button brackets away from the rear case to allow access to the button covers. Pull the hold switch and volume control button brackets away from the rear case to allow access to the button covers. Pull the hold switch and volume control button brackets away from the rear case to allow access to the button covers.
    • Pull the hold switch and volume control button brackets away from the rear case to allow access to the button covers.

  33. Begin to peel the volume control button cable up from the rear case starting from the connector end. Be gentle when peeling the thin portions of the cable up from the case. Remove the volume control button cable from the rear case.
    • Begin to peel the volume control button cable up from the rear case starting from the connector end.

    • Be gentle when peeling the thin portions of the cable up from the case.

    • Remove the volume control button cable from the rear case.

Conclusão

To reassemble your device, follow these instructions in reverse order.

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Sam Goldheart

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These instructions are so AWESOME to be able to reference! That last 1.8mm screw was a pain to get out of my phone. Step-by-Step, worked EXCELLENT. Thanks for posting these!

Brian S Graham - Responder

TRICKY BITS: replacing the mute switch lever onto the cable assembly is a bit…interesting. It was only when I used the Head Magnifier that I was able to see the mechanics of the switch and fit it on. There needs to be a seriously microscopic shot of that mechanical fit!

But, get the magnifier, it’s great for digging out splinters from your fingers.

SUGGESTION: Once you get the switch and the bracket situated, but before you stick the control cable to the case, make sure the switch functions. I had to loosen the three screws and place pressure on the assembly, holding the switch firmly in place, before it made a solid fit-then I tightened the three screws. Voila, the switch works!

Only then should did I bond the cable to the case

And now my phone rings again! Yay, no more missed calls!

maxB - Responder

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