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The Lenovo Legion Y530-15ICH is a 15 Inch gaming laptop released in 2018. The Lenovo Legion Y530-15ICH has a full HD screen with a long 10-hour battery to support everyday gaming.

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Audio jack output not working but input works fine

For some reason i cannot recieve any sound from my headphones when plugged into jack.

My observations:

  • Headphones work fine on another device
  • Default laptop speakers are working
  • When plugged into jack microphone works fine (headphones have combined microphone and sound in 1 cable)
  • System detect headphones properly
  • Haven't changed anything in the system before it happened, just tried to play some music and realised i got no audio

What i've tried:

  • Restarting the device (duh)
  • Trying another headphones (still no audio)
  • Installing newest drivers
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Hi @kajetov,

Have you checked the headphone settings in Control Panel > Sound > Playback?

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@kajetov your jack may have failed (even so your mic is working). In rapid succession insert and remove the jack a few times. Let's see if the contact comes free. You can also use a few puffs of compressed air to clean out some possible debris. After that, you will have to partially disassemble your laptop and physically check out the audio jack.

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Kajetov será eternamente grato(a).
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