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If you are having any issues with your Moto Z2 Play, refer to the troubleshooting guide.
Background and Identification
The Motorola Moto Z2 Play is the second edition of the Moto Z Play line and was released in June of 2017. It is available from major U.S. carriers. A few characteristics the phone has is a “moto” above the front screen and the Motorola M logo on the back. The Moto Z2 Play looks very similar to the previous Moto Z Play version, so to identify the device as the Moto Z2 Play, look for the following physical characteristics:
- The back of the device is just metal and has no glass
- The design on the home screen is displayed in a colorful circle when turned on
- The flash in the upper left corner is an oval, not a circle
The device is updated with Snapdragon 626 processor. The operating system of this device is the Android™ 7.1.1, Nougat. The phone is offered in two versions: 32GB storage with 3GB RAM and 64GB of storage with 4GB RAM. Hardware extensions called “mods” such as a smart speaker, a 360 camera, and a polaroid photo printer are available for purchase.
One of the Motorola Moto Z2 Play’s signature features is its magnetic back. This feature allows the device to be connected to any Moto Mod. Moto Mods can turn the Moto Z2 Play into a 360 degree camera, projector, video game controller, and much more. The strong magnetic connection on the back of the device ensures the Moto Mod stays on. Each Moto Mod has a one time setup on the device and will be automatically recognized after that.