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Troubleshooting

For additional help with the HP EliteBook 840 G7, check out the device’s troubleshooting page.

Background and Identification

The HP EliteBook 840 G7 was released to the public May 26, 2020 as a general use business laptop. The HP EliteBook line is designed to meet the MIL-STD-810 standards for reliability and performance under extreme conditions, specifically for temperature, altitude, humidity, dust, vibration and shock.

The laptop weighs 2.95lbs with a 14” display. The laptop comes with two USB 3.1 Type-C ports, 2 USB Gen 3 ports, 1 headphone/microphone combo port, 1 HDMI 1.4 port and 1 AC power port. Newly added to this generation of EliteBook is 5G NR WWAN. Distinguishing features of the HP EliteBook 840 G7 includes the camera shutter, glass clickpad and audio combo jack.

Specifications

  • Processor: Intel Core i7-10810U Processor
  • Dimensions: 32.36 x 21.46 x 1.78 cm (12.74 x 8.45 x 0.70 in)
  • Weight: 1.34 kg (2.95 lb)
  • Graphics: Intel UHD Graphics
  • Display: 35.56 cm (14.0 in) diagonal
  • Audio: 2 Integrated stereo speakers (Audio by Bang & Olufsen)
  • Memory: 64 GB DDR4-2666 SDRAM (2 x 32 GB)
  • Storage: Primary M.2 Solid State Drive storage

Additional Information

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