Is it a software or hardware issue? Image attached

Question

Kobo Libra Colour

Informações de reparo e desmontagem para o e-reader Libra Colour da Rakuten Kobo, lançado em abril de 2024. Identificado pelo modelo número N428.

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ISDT @isdt

Rep: 1

Postado: 25 de fev de 2026

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Is it a software or hardware issue? Image attached

Hello! When I took my eBook out of its case, the screen looked like this. It has been exactly one year and one week since I bought the device, so it’s no longer under warranty.

I need help to know whether you think the screen is broken and I should buy a replacement and repair it, or if it could be a software issue.

I haven’t dropped it or hit it, but it was inside my backpack.

Thank you very much!

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bram nicely @planit3 Rep: 139 2 · Answer 1 · 2026-02-25T05:14:15-07:00

bram nicely @planit3

Rep: 139

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Postado: 25 de fev de 2026

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yes that is a broken display, it would need to be replaced.

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Thanks a lot! wish me luck replacing the screen by myself hahaha

25 de fev de 2026 por ISDT

@isdt good luck! use heat and 99% isopropyl alcohol (in small bits), it may help loosen the adhesive.

just make sure to check and see if the displays come as a digitizer with the display, or separately. some devices are laminated together and you cant just replace one or the other and both need to be replaced as one piece.

26 de fev de 2026 por bram nicely

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