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Repair information for MaxWest tablets.

My tablet was working fine but now it wont turn on

What i am trying to say is that, it will turn on but only to the charing display and it barley turns on when it is off the charger. After the charging display is shown it turns off it doesn't even vibrate and go to the screen where i can unlock my tablet. I tired doing the Power + Volume down trick I tired holding the power button for 10+ Mississippi.

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I have the same MAXWEST tablet that the user above described. I tried all the suggestions given, but nothing works; it still won't turn on. I cannot afford a new tablet, (this one was one of those free government ones that I got a year ago).

Any other suggestions?

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Has anyone resolved this issue because I have the same tablet and it only stays on when it is plugged in

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I also am having the same issues my tablet just died and now that it is charged I can't turn it back on. I've tried all above suggestions except the battery replacement. Does anyone know how to take the back off of the tablet to check things out there? Sounds like Maxwest needs to recall the Astro 8 tablet

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mother board issues

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My tablet won't turn on charge it in it still nothing

=== Update (08/03/25) ===

I have it charing but nothing

=== Update (08/03/25) ===

It won't turn on

=== Update (08/03/25) ===

What is wrong withit

=== Update (08/03/25) ===

I think it done

=== Update (08/03/25) ===

Can you help me

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Hi @daatoxicc3

You didn't specify the model number of your tablet but to factory reset most MaxWest tablets you need to press the Power and Vol. Up buttons and not the Power + Vol. Down buttons.

Also be aware that if you do this and it works then all your personal data and downloaded apps on the tablet will have been erased, as the tablet will be reset back to its factory default condition.

If it doesn't work then it's a hardware problem. Maybe try replacing the battery and check if that works. What is the model number of the tablet?

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The thing is I don't want to hard reset my table I have things on there that I need for like school and stuff. So is there like any other solultion. And it is a Maxwest ASTRO 8r.

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@daatoxicc3

With the charger connected use the method described in the link above to get to the recovery menu but select "Reboot system now" and NOT "wipe data/factory reset" and check if it starts OK.

If still no good you may have to do a factory reset to prove whether it is a software or a hardware problem.

If it does restart OK after a factory reset it was software. If it doesn't then it's a hardware problem.

FYI for future reference always regularly backup the tablet (or a phone) to the Google account's cloud storage you have associated with the device. That way if the tablet (or phone) fails for whatever reason your data is safe and accessible by accessing the account from any other working device., as long as you remember the account user name and password of course.

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I tired the Power + Vol up It isn't working. It's not even turning on.

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@daatoxicc3

Seems like a hardware problem so the tablet would have to be opened and checked to see what has happened.

It could be a faulty battery. Maybe try temporarily replacing that first

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How do I replace an battery.?

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Take out the SIM Card .. and Restart

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It's will come on and then it shut down and won't come on for a few weeks Astro 10R

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See if it’s recognised as device when plugged into a laptop or pc . If it isn’t then it’s probably a logic board issue.

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If your tablet doesn't power on unexpectedly, it may be because of a depleted battery, a defective charging cable, or a software malfunction. Test a different cable, conduct a hard reset, or keep it on charge for several hours. If it remains unresponsive, it may require professional repair.

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How would I go about doing a hard reset when I can't get it on and also how do I get the SIM card out of it?

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I tried resetting but didn't work it won't stay on at all? Won't charge at all?

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How to fix my Nitro 8 Max West tablet, the black cord fell ot the back of the tablet

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Hi @nikkiarbuckle

Does the tablet indicate that the battery is charging when you connect the charger to the tablet?

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My tablet won't come on at all and I need a new one sent to me how can I get a replacement tablet sent to my new address

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Hi @shannonwest

If the tablet is reasonably new, contact the manufacturer as per the warranty details in the tablet's user manual about what to do.

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I need the ASTRO 10R tablet for lyrics to songs I'm learning with a band but it does not turn on anymore. It does not indicate that it's charging, either! It's a fairly new tablet that I used on a daily basis. But I didn't fix it when it ceased to turn on because the band I'm now rehearsing with was non-existent! One company offered to repair it for $100 dollars, but I can buy a working tablet for much less and I will, if I can't fix this one.

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