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Repair and disassembly information for the Samsung Galaxy Note20 Ultra Android smartphone. Released in August of 2020.

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Water damaged. No wifi, no network, cant reset

I went to a water park and the phone was soaked in water. I left it in the rice container for 3 days out in the sun and it finally booted up. The phone was in airplane mode, no wifi, no network. I did a reboot and still nothing. When i ejected SIM tray it said no SIM found but when i put it back in, no network or wifi. I tried to reset wifi and network several times but didn't help. I cannot do a factory reset because it says i needed wifi. At this point im guessing these 2 features are on 1 component and it got damaged somehow. What part do i order so i can swap out and bring my phone back to life? Thank you

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Hi @note20lover

Check the colour of the LDI (Liquid Damage Indicator) in the phone

If it is red, you need to open the phone and make sure that any signs of corrosion and water damage have been properly cleaned off and after this do a re-assessment of what is wrong

The impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the phone's operating design and could damage the components. The corrosion starts immediately and is ongoing until it is completely cleaned away.

Using rice to fix water damaged electronics is a myth. It does not work! Rice does not fix the problems caused by corrosion. Rice is for dinner, not repair

First do not try to charge or to turn on your phone and then remove the battery as soon as possible from the phone to minimize any further damage.

Then you need to dis-assemble the rest of the device and clean all the affected parts using Isopropyl Alcohol 99%+ (available at electronics parts stores) to remove all traces of corrosion and water. If possible do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain additives and is not as effective. If you do have to use it check the label to verify the amount of IPA. The higher the percentage of IPA the better

Here is a link that describes the process. Electronics Water Damage

As always with electronics, especially surface mounted pcb be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board. Remove the shields that may be covering some components as the water may have got in under there. The ends of any flex cables and their connectors need to be cleaned as well

Hopefully after you have done all this the phone might possibly work correctly again.

Here is the ifixit Samsung Galaxy Note20 Ultra guide that may help.

If this process seems too daunting, take your phone to a reputable, professional mobile phone repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

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Thank you for the reply. It's currently not reading the SIM, microSD card and front facing camera freezes and crashes. What component should i replace to fix the SIM and the microSD?

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@note20lover

Have you check the LDI and inspected the boards, card readers etc for any corrosion and if there is any tried cleaning the boards as suggested above, you never said?

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