No internet connection laptop
Hello, my friend computer started to act weird recently, many random popups started to appear with random letters wrote on them, and the internet stopped working.
I figured out later that the popups where caused by a program that the company use to exchange information, but disabling it didn't repair the connection problem.
In the device manager, I can see that it detects the wifi card (Qualcomm....) without any icon error, and inserting the RJ45 cable directly didn't work either, the computer behaves like there's no network peripherals.
Esta é uma boa pergunta?