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Lenovo's 1st generation convertible 2-in-1 laptop in its ThinkPad X1 line with a 14" touchscreen that pairs with included stylus pen. Released in 2016 with model number 20FQ00****

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new battery still shuts down when ac power is unplugged

laptop shows battery charge is at 100%. when I unplug the ac power the laptop immediately shuts down even with new ifixit battery. ive tried several different ways to reset it. looking for more suggestions.

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Hi,

Just to verify that the battery is OK, create a battery report to check it status.

Compare the Design Capacity value against the Full Charge Capacity value. With a good battery they should be nearly the same.

Does it do this if you reconnect the old battery again?

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I did a battery report. It checked out okay. The capacity values were nearly the same. But with the old battery, the computer would pop up a screen that said the battery was bad and needed to be replaced. It did the same thing to where it would shut off immediately after AC power was unplugged.

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anthony samsel será eternamente grato(a).
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