The notebook does not charge
When I connect the power plug to recharge the pc does not charge.
Model: Hp Envy 15-ae010nl
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When I connect the power plug to recharge the pc does not charge.
Model: Hp Envy 15-ae010nl
Esta é uma boa pergunta?
@piero90 check your charger and your charging cable first. Make sure that the output is as written on the power supply. then check the DC-in jack to make sure that it looks ok. If all that looks good you want to consider replacing the battery first. If a new battery does not resolve it consider replacing the DC-in jack and after that you would be looking at the charging circuitry on your motherboard having failed. You can download the service manual for your Envy from here
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