will not shut off when closed

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Dell Chromebook 11 3189

The Dell Chromebook 11 3189 is the first model of the Dell Chromebook line of laptop computers introduced in January 2014.

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will not shut off when cover closed

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Have you tried hard resetting?

Matthew @matthew74987 Rep: 1 · Answer 1 · 2023-07-12T06:09:47-07:00

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Have you tried opening the Chromebook to see if there are magnets in it? The magnets turn the Chromebook off when closed.

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