Pular para o conteúdo principal

The Motorola Moto Z2 Play was released in June of 2017. It has a 5.5 inch screen and a non-removable Li-Ion 3000 mAh battery. Its rear camera is 12MP and its front camera is 5MP. Model number XT1710.

13 Perguntas Ver todas

Phone automatically turning off

Whenever I call/receive a call when the battery is at 30%the phone automatically shuts down and boots into safe mode and recent call history is deleted

Responder a esta pergunta Também tenho esse problema

Esta é uma boa pergunta?

Pontuação 0

Comentários:

This phone is a very new model, perhaps you it's still under warranty and can be returned or repaired free of charge?

por

Adicionar um comentário

Kit de Reparo de Bateria do MacBook

A partir de $69.99

Buy Now

Kit de Reparo de Bateria do MacBook

A partir de $69.99

Buy Now

2 Soluções

Well, if the Phone is new than send it back and you'll get fixed one

If the Phone isn't new you can try to factory reset your phone, however something like this tells me that the battery may be faulty...

Esta resposta foi útil?

Pontuação 0

Comentários:

First I had sent it to service center but just they kept it for 5 days and gave me a formated phone

por

Well send it back and tell them directly that format doesn't help...

por

Adicionar um comentário

hi,

go

https://accounts.motorola.com/ssoauth/lo...

and request a service

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Adicionar a sua resposta

Rehan Khan será eternamente grato(a).
Visualizar Estatísticas:

Últimas 24 horas: 0

Últimos 7 dias: 10

Últimos 30 dias: 30

Todo: 1,639