Why is my device not charging?
When I plug my charging adapter into my Garmin Nuiv 2689LMT and connect it to the car it is not powering on. What should I do?
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Thanks for the question Allyson,
2 things bay be causing your issue:
The battery itself
The charger you are using.
Try it with a different charger, and/or take the device inside and plug it into the wall. If it works, it was your charger.
If the issue persists, it is most likely the battery. Luckily this is easy to replace with our guide, found here: Substituição da bateria do Garmin Nuvi 2689 LMT
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This answer is more than a year late, but hopefully it might help someone. The problem could also be the power jack located on the back of the unit. It is a mini-USB 5-pin jack. My Garmin worked on the internal battery but not when the power cable was plugged in! There does not seem to be a guide for this specific repair, but I am quite sure that a jack replacement guide for another Garmin nuvi model, for example 1490T, which uses the same jack, will provide sufficient guidance.
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Oops. I meant micro-USB, not mini-USB.
