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Second generation of the Fairphone, made by the social enterprise with the same name. Released in December 2015. Model number: FP2-XCVR

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Turning on mobile data

How can I get mobile data to work? I turn it on using from the settings menu and turn on data roaming, but I can't get the phone to connect to 3G, ever.

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Hi, Try a known 3G working, phone network compatible SIM card in your phone and see if it works correctly. Try your SIM card in another network compatible phone and see if 3G and data work. This is just to prove whether it is your phone or the SIM card.

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When you don't have 3G or you can't receive MMS messages it usually means your APN settings are wrong, or they are not there at all.

You can change them here:

Settings -> More... -> Mobile networks -> Access Point Names (APN) -> Tick your service provider

Usually you can get the correct APN settings from your provider's website.

If you can't get them to work or have a hard time finding the APN settings then we recommend asking your provider to help you further.

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