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Portable wireless speakers from Logitech released in 2013.

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Why won't my speaker turn on?

I've been charging my speaker for a lengthy amount of time, but for some reason my speaker won't turn on when I press the "power" button.

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Ue boom won't turn on. White bluetooth light stays lit. Was playing fine, then connected power to charge while playing, which I've done in the past. After plugging in power it froze in this state. The power plus vol down button reset is not working. Looking for any other advice.

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My ue boom 2 won't power on when i accidentally drop it to the water...

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I cannot get it to turn on. I have tried charging it several times. The reboot does not work so I am thinking it is not charging. It won't turn on while plugged in. The UE Boom is new. I have only used it a few times. It was a Christmas gift. I am thinking the original charge is used and for some reason it is not charging. My computer does not recognize it.

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My UE BOOM has the same problem, after a slight drop in the water (less than 30 seconds in the water) the battery is over and it was making a noise and only the light of the power button is slightly off, it does not turn on, When the power is turned on, the red light is still off and the "charge" light does not come on.

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I had the same problem but what I did was held the + volume button and the Bluetooth button down for about 20 seconds and it turned back on

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14 Respostas

Chosen Solution

1. Try a factory reset

  • Press and hold down both the volume button and the power button for about 10 seconds until you hear a sound. After that the device should turn off. Try turning it on after that.

2. If that doesn't work try using the USB cable and plugging your UE BOOM into your computer (a software may automatically install for the USB connection). Try turning it on while you are connected, then disconnect and turn the power off, then turn it back on like normal again.

Take a look at our trouble shooting page for more information and possible solutions.

UE BOOM Troubleshooting Page

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i did it but it still not working

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@julianaehenrique: If you've done both of these things and it's still not working, it's likely the following issue: Over time, the port inside of the speaker that you connect the charge cable to may become "loose". When this happens, the cable may not connect properly, and therefore cannot charge your speaker properly.

You may need to get a replacement "port", which you'll find a guide for on this wiki.

If you don't think that is the issue, then your battery may need to be replaced, which we have a guide for as well. Please let me know if none of those things seem to be the issue, and good luck!

-- UE boom mods

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I have the same problem with my ue boom not powering on despite long charge period and white light flashing which I assume means it's charging. The above did not work for me either. I did take a look at the battery replacement guide, which unfortunately seems to require a degree in electrical engineering - this is absolutely ridiculous for a £100 speaker and is clearly not designed to be replaced by your everyday regular customer. I just went to UE support site (only 9-5). Apparently I need serial and model number, which I believe are embossed in the bottom of the speaker - unfortunately here you need an electron microscope to read the black on black 2 point font size lettering. I'm seriously regretting buying this expensive piece of kit

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I had the same issue reading that serial number. Take a pic of it with you phone then enlarge it. You will be able to read it then.

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How long does it take to charge a UE Boom speaker?

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hmmm I am having the same issue. It powers up when plugged into a power source but when its not plugged in I click power it blinks white than turns off completely. I got lucky couple times where it turned on I checked battery status and it advised me 90% charged but after playing music it shuts off again and I can never get it back on until I wait the next day if I'm lucky

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i tried everything but it still is not working

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Hi broth. I have exactly the same issue. Did you find a solution to fix it ??

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You may just need a new USB-Micro charging cable. The one I got in the box was a cheap POS that didn't work. I used a different one, solid connection and presto.

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My Mobil cube does not have a usb CHARGE PORT in the back of the sperker

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i left my pink big blue on charger last night it wont turn on i tried everyyhing on the reset i was only on charger for 5 hours whst fo i do

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try to disasswmble it dry it with cloths and dry it with a hair dryer and and seek a video on youtube how to disassemble in ue boom 2 or ue boom speakers becous its a deffect with the bleeding hole of the speaker try to put some electrical tape on it its located on the top or bottom of the speaker housing...

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and try to buy new cables for it...

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Try to disassemble the speaker dry it with dry clothe and blow dry the speaker with hair blower and search for how to disassembled the ue boom 2 in youtube... And find the bleeding hole of the speaker try to put an electrical tape or anything to cover our seal the hole... The bleeding hole is located of either the top our bottom covers...

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There's a reset button somewhere. Mostly inside the aux port or at the bottom. Insert a thin pin that will press the button inside the aux port or at the bottom of the speaker.

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Holy $@$*! I got some knockoff cheap chinese soundbar for Christmas from my father-n-law and it all of sudden just quit working. Like it froze or something. No name anywhere on the speaker. Didn't come with a manual. Speaks in a chinese accent for switching modes or turning on. Saw a hole, thought it was the reset, but it's just a hole, guess it's the drainhole? Anyways, read this comment and decided to try the aux port and LOW and BEHOLD there was a reset button! It worked and now it turns back on speaking in that lovely chinese accent! Thanks Joel!!!

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This is bull

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Ue boom turns on but no sound comes out and even when I play music how do I fix it

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Hmm. If it's gotten wet as some commenters have noted, then maybe it's best to take it apart and clean/dry any traces of that out first.

Try taking the battery off of it and then leaving it for a while, and then plug the battery back in and see if it works.

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were can I send my ue boom for repair?

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this was some dog turd these words where stupid what the heck was that

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i agree with what he said

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I used a higher power 2.4 amp connector I had laying around between the USB and the outlet. Poof. Now the battery charges and the speaker stays on. I guess it just needed more juice.

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I just brought the ultimate ears blast and I charged it and it wouldn't turn on even when I connect the charger. All it does is when I connect the charger the light next to the import flashes twice and then stops

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Mines the same! Did you manage to fix it?

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I have the same problem with my UE Blast, does not turn on and plug in the cable LED flash twice. Email UE support and they asked me to try the Diagnostic Tool at https://support.ultimateears.com/en/blas... to reset the speaker and it fixed the speaker.

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Technology and businesses are wonderful. They create things that people think they want, you spend the money and then you are lucky if they work, however, they do work during the warranty period, but soon after the warranty period, the device will no longer turn on, no matter if I hold blue tooth button, on button, plus or negative button in any configuration for any amount of time. Plugging it in to the computer, and downloading their wonderful software, does nothing. The funny thing is that its about 13 months old, and has been used maybe a total of 20 hours, so do not tell me that the battery is an issue. The item is garbage and no one cares about the consumers, plain and simple. This has happened before, also outside of the warranty, and a factory reset worked, this time it does not. So what does that mean, well for me, it just means that I will no longer support this company for any future purchases. I should have just bought another Bose device, but the individual that the speaker was intended for liked the idea of “Alexa” but that never really worked that well either. Go figure!

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