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This is a point-and-shoot camera created by Canon in 2011.

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Why am I getting a Lens Error?

When I turn the camera on, the lens stays extended and the LCD screen displays "Lens Error/Will shut down automatically/Restart now." I've tried turning the camera off and on again but the error still displays. When the camera is off, the lens remains extended.

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See more suggestions below - lens assembly replacement almost always works.

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This is a known error with the Canon PowerShot S100 camera. For more information, you can visit Canon's press release here or you can attempt to fix it here.

Here is a link to our troubleshooting section about this issue.

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Replacing the lens assembly will almost always fix this error if simpler fixes don't succeed. See my guide for the process here: Canon PowerShot S100 Lens Assembly Replacement.

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Canon will not fix my camera because of rust and corrosion. I am warning people not to send their camera back. They are trying to get out of actually fixing the situation by forcing an out of warranty repair. I barely used this camera so I know that the rust and corrosion is not something I caused.

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If Canon won't fix it, go with this place. They have serviced multiple cameras for me and they are excellent (about half the price of Canon).

This is who I used: www.camerasandparts.com

Good luck with the problem

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remove the battery. close the terminal. hold the on/off button for 1 minute. replace battery. turn on and use.

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your solution doesnt work

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I fixed my Canon PowerShot S110 with the vacuum cleaner. I turned on the vacuum, placed the hose over the lens, turned the camera on and off and hooray . . . it worked! Good luck fixing yours. Kathie

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Ricky será eternamente grato(a).
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