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Device Won't Turn On

  • Faulty Battery
  • Faulty Charger
  • Defected Charger Port

Sticky Keypad

  • No Key Response
  • Key Can't Be Pressed

Blank Screen

  • Disabled Display

Audio Distortion

  • Blown Speaker

Memory Loss

  • Loose Wire
  • Faulty Motherboard

Device Won't Turn On

The palm device will not respond or show any sign of powering up.

Faulty Charger

Check to make sure you try charging your device. If you plug the charger up and don't notice the green light that comes on indicating that the device is charging, then you may have a faulty charger. Consider purchasing a replacement charger.

Faulty Battery

If you plug your device up to the charger and notice that the green light comes on, but the device only stays on when plugged up to the charger regardless of charging time, then the battery is faulty. Replace the battery using this guide. (Palm Zire 21 Battery Replacement)

Sticky Keypad

The Keypad on your device won't respond.

No Keypad Respond.

If the keypad do not respond, the keypad maybe defected and needs to be replaced. Replace the keypad using this guide. (Palm Zire 21 Keypad Replacement)

Blank Screen

The screen on your Palm Zire 21 don't display anything, even when the device is turned on.

Disabled Display

Making sure that the device is powered on tap the screen using your figure or a pen to ensure that the screen didn't time out. If the screen still doesn't display anything try turning the device off and back on to see if anything pops up on the screen. If you still have no luck, then you have a defected screen and need to replace it. Replace the screen using this guide. (Palm Zire 21 Screen Replacement)

Audio Distortion

You have trouble hearing sounds on your device.

Blown Speaker

When listening for sounds to come from your device and you only have static, or you don't hear anything at all, this maybe do to a blown speaker and needs to be replaced.

Memory Loss

Your Palm Zire 21 does not load the operating system, or any information you save to the device can never be recovered when searching for it.

Loose Wire

If you notice that your device won't boot properly, or not at all, you may have a loose wire and need to disassemble the device and check for any loose wire(s) that should be connected to the devices motherboard.

Faulty Motherboard

If you notice anytime you save any information to your device and its never there when you try to pull it up, then this is a sign of your device losing memory. Check to see if any wires are loose that should be connected the motherboard, then power your device on then back on. If that doesn't solve the problem then you have a faulty motherboard and need to replace it.

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