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Watch Will Not Turn On
Watch doesn’t not appear to turn on after tapping the screen.
Watch is Not Charged
From the back of the watch align the charging port with the metal contacts on the charging pad.
Faulty Charger
Sometimes the problem could be the charging cord. To know if it is not working, try to use the charger on another Huawei Watch or on a device with same charging port. If the charging cord doesn’t work on the other device, consider buying a new cord.
Faulty Circuit Board
If the watch doesn’t charge after the previous steps, there is a big chance the motherboard or the watch battery is faulty. For instructions on replacing the circuit board, see the Replacing a Circuit Board Guide and for replacing battery, see Replacing Battery Guide.
Watch Does Not Read Heartbeat
The watch does not display the heartbeat when wearing it.
Watch is Not Worn Properly
Make sure that the watch is on your wrist strapped up tight in order to read the pulse.
System Crash
There is a possibility that your system has crashed, certain functions on the watch need to be refreshed. Press the button on the back of the charger to reset the watch.
Watch Exposed to Extreme Heat
If the watch is exposed to extreme heat such as being left in sun or from sweating in a sauna the watch will stop working properly.
Watch Does Not Connect Via Bluetooth
The display screen on the Huawei Fit shows a line through the Bluetooth sign.
The Phone Or Watch Has Bluetooth Turned Off
When pairing your phone, and watch both devices must have their Bluetooth capabilities turned on and within range of each other. To connect your phone and watch, the Huawei Fit app must be installed in the device.
Issues Connecting to The Huawei Fit App
If you are having trouble connecting, open the app on the phone to discover the watch and pair there. Make sure the app is open when connecting the two.
Watch is Paired With Another Device
The Huawei Fit and a device should automatically connect to each other when there are in range if they have been previously paired. If you have trouble reconnecting or connecting to a new phone, make sure both the phone and watch are disconnected from any other devices. The Bluetooth capability can be disabled and then turned back on to help them discover each other. Finally, we recommend restarting both your phone and device.
The Touch Screen is Unresponsive
LCD screen fails to detect touch gestures.
Watch Has Low Battery
Liquid crystal display touchscreens require the battery to be charged above a minimum to respond to touch gestures accurately.
Screen is Damaged
The screen might be damaged or out of alignment. If the battery is fully charged and the screen is still unresponsive the screen must be replaced. If the screen requires excessive pressure to detect touch gestures the screen might need repair. For instructions on repairing or replacing screen, see the Screen Replacement Guide.
Damaged Circuit Board
Most of the settings in the watch require access to the firmware on the motherboard. If some settings are not detecting touch, then there might be a problem with the circuit board connections or ROM chip. When the screen does not respond to any gestures there must be a problem with the motherboard and will need to be replaced. For instructions on replacing the circuit board, see the Replacing a Circuit Board Guide.
Vibrating Motor is Not Working
The watch does not vibrate when there is a new notification.
Notification Alerts Are Turned Off
If you are not receiving notification alerts then your watch might be set to not receive notifications. To fix this issue go to the settings feature on your paired device and turn notifications on for the Huawei Fit App.
Faulty Motor
If the watch does not vibrate when receiving a new notification then the motor might be defective and will need to be repaired or replaced. For instructions to repair or replace the motor, see Replace Motor Guide.
Equipe
USF Tampa, Team 1-3, Sullivan Spring 2017 Membro de USF Tampa, Team 1-3, Sullivan Spring 2017
USFT-SULLIVAN-S17S1G3
4 Membros
Autoria de 10 guias
52 comentários
Huawei fit 962
Bluetooth is not switching
Help
How to make it on
K G Raj - Responder
Huawei fit 962 Blutooth not switched on, Remaining functions are working
K G Raj - Responder
Within a four days vibration not working
Madhu - Responder
Within 4 days my Huawei fit notifications vibrant not working
Madhu - Responder
I have a Huawise fittness tracker watch and was working fine. Yesterday the screen stoped working and the watch has the green light flashing and vibrating. It has also disconnected from the app. I cant get anything up on the screen.
Any ideas?
Thanks in advance for any help
llyrgwyndaf@gmail. - Responder
Did you manage to fix this as this happened to mine tonight
Emma -
Hi,
i have the same problem , could you help ?
osamasultann -
I too have the same problem. I simply let the battery drain and then started to charge it again, but with no help. The same problem prevails still. Anyone can help?
Geetha David -
My screen comes on with Bluetooth foreign writing and the watch name across bottom of the screen. It won't let me do anything with the screen and won't let me pair it with my phone. Can someone please help.
Thanks
chezlar - Responder
Just using for the first time the Huawei band 3e said I did 53 steps then stopped any help thanks
Susanne Ure - Responder
I have a Samsung S9 and the Huawei A2 band.
The band does connect to the phone, but only for a while, then disconnects and all the steps, data ect are lost, because the band restarts. How do I keep the band and phone connected? Can anyone assist
Elani Brisley - Responder
My Huawei fitness tracker B-860 doesn’t seem like opening it’s showing some kind of arrow moving any one got some suggestions need help?
Abiy - Responder
My Huawei Fitness tracker is stuck and the screen is only showing pause and the start icon
David Saunders - Responder
I just got my Huawise smart bracelet. The touch screen has to be tapped numerous times and it still may not come on. Also, there is not a light to come on to let me know it is charging. I’ve only had this device for a few hours and it is frustrating trying to get it to work properly. It took it forever to pair…Uuuggghhh!
Sherrill Bryant - Responder
Honor band 5 not turning on.any suggestions?
g_mariocy - Responder
yesterday while i was walking, my honor band 3 suddenly vibrate and seconds later, the screen gone black. there was response when press on the center button, it still vibrates when alarm on, message received and call notification, but the screen is all black. what should i do?
kinkikoh@hotmail.com - Responder
its connected …y7 is showing my blutooth list.but when i go add device option this time it show me you have not link a device…thats why i cannot get notification ….what should i do now
NAS TOWHID - Responder
I have a Huawie fit band which is also becomes a ue tooth ear piece. I have charged it and all it does is showing a rotating arrow facing up and doesnt stop. It doesnt respond to me touching it either, any help would be greatful. .
raelene1961 - Responder
I am not able to check the checkbox of audio for call hence i’m unable to use it for calls other than that its working perfect
Umar Chaudhary - Responder
Got the huawei band 3e yesterday, was all working fine last night. Woke up this morning and i have a line through the bluetooth symbol on the band. How do i turn it back on so i can connect to my phone again please?
Catherine Helen Griggs - Responder
Watch wont charge… used it maybe a handful of times..
Victor Acevedo - Responder
I cant seem to get the app to open keeps closing on me
Stacey Gilluley - Responder
my Huawei band 4 will not charge up and its ben plugged in for nearly 24 hours
ellee tyson - Responder
My band is fully charged and connect with my phone but the display on the band is completely blank it's not showing anything plz help to fix this issue
AMI - Responder
Why has my Huawei watch FIT-F11 stopped recording excercise history
Marianne - Responder
Everything is working on my Huawei Watch Fit -31A except the ability to connect with my app in the phone. My phone is able to pick up the bluetooth signal on the watch but connecting just fails every single try.
Lyane - Responder
My Huawei band 4 just show about won't go back to time
stuartawhite257 - Responder
Huawei stats and step count are all wrong. Any reason why? Watch is pretty useless as a fitness tracker as a result
Teresa Ireland - Responder
I have had a GT watch from Huawei, but yesterday after leaving it to charge for a few hours. I found the watch was too hot to handle and that the cable to the charger was fused to the unit!! The back of the charger had melted too.. This could easily have caused a fire. I have sent it to Huawei to get checked. Hope they dont just send me a new charger, as this could be a dangerous fault.
Kippo Leary - Responder
I can't upload new watch faces
Charlene Klock - Responder
I have Huawei Watch Fit (TIA-B09),have been using for over 6 months but last week suddenly not showing display but all activity data being recorded and shown on Health app. I drained the battery and recharge it but no display. Anybody can help.
Mubasher Hussain - Responder
My Huawei Band 3 Pro’s bluetooth has stopped working. I have tried restarting and relinking, however nothing work. I have the app on my phone and when I try to link a device, it picks up the watch, but it’s unable to connect.
Vernice Brown - Responder
Fitness tracker d3 or b3 can't remember what it is but I can't link it to my phone anymore, I've got 4 question marks on the screen and I'm unable to figure it out. Anyone know the problem please?
Big albert - Responder
Charging port has been damaged. Can it be replaced?
Maureen Kamanga - Responder
It's charging fine, just can't link it to my phone anymore
Big albert -
I am using a Huawei Band 3e. The screen is black and i cant turn it on so i charged it for 3 hours. Then, after i check it again its still black and wont turn on, wait heres come the weird part. It is still working from the Huawei Health apps. I saw the steps are working and the battery is fully charged at a 100%. So yeah its not a watch anymore its kinda a scanner now? I cant see the time on but it is still working in the Huawei Health App, just the watchband screen wont turn on and if i plug it in the charging cord it will have the normal boop vibration but the screen is still not turning on. Anyways im happy because I have own this watchband for so long actually. It is time for it to go now ?.
Harris Mursyidi - Responder
whys my huawei watch fit just been stuck on installing for like 4 weeks now and it doesnt go over 90% but if it does it just goes back to 0
Kyle tunzelmann - Responder
My activity time stays on 0.
Yolandi Liebenberg - Responder
Blinking huwei only why?
shiva shrestha - Responder
After update yesterday my g3-66f will not power off. Huawei needs an update to correct this
Rob kirk - Responder
my huawei gt2 pro suddenly blank screen. and can’t restart and pair with my phone. jst used it for 3 mths
Nazlin Hassan - Responder
I have had my Fit 879 Huawei watch for 6 months. The battery ran right down, has been charged to full capacity but cannot re-start anything on it. Only comes up with a pairing option, which is not working as my phone can't pair with it, and turn off or reset. It works to turn off, but nothing happens with the re-set. Screen just goes back to blank.
ANNA BLYTH - Responder
My watch is stuck in pair mode and wont respond from there.
Wayne Nolte - Responder
My watch has frozen on pair mode.
Wont return to normal??
Everytime I reset, it just goes back to pair screen, I pair on phone, phone accepts, but no change on watch.?? Please help.
Wayne Nolte - Responder
Does Huawei ever answer all the above questions? Or is this just a venting tool?
janegom - Responder
Hi my sons watch just buzzing nothing else press the buttons nothing happens?
paulcalvert50 - Responder
I have a Huawei band 6. The battery completely died on me. Put it into charge but it's not charging and won't turn on. It's not that old so don't know why it isn't working. Any help would be greatly appreciated
Kerry O Brien - Responder
Huawei Watch fit, not connecting? why people come with the product, brand in marketing, when problem shooting, where are those people made fortune by public all over the world, and not solving the problem and not spending money back on people's items???????
Zhetna - Responder
My Huawise fit does refresh the Weather every hour as it shows . How to fix it?
Mon Nguyen - Responder
My Huawise Fit does not Refresh every hour as it shows on screen. How to fix it?
Mon Nguyen - Responder
I found my watch after years actually looking for it but does not pair to the Huawei health can you help?
ziyaad abrahams - Responder
charge only last one day ?
Al Busch - Responder