The transcript below comes from a pre-written script; it may not perfectly represent the finished video.
Intro
You might not remember earlier this year when a small new company called Framework announced a 13” laptop that was designed from the ground up with repair and modularity in mind. You might not remember, but we’ve been anxiously waiting 4 long months for this thing, and it’s finally here: the framework laptop. Before we tear it down though, let’s rewind, because the Framework Laptop is so DIY friendly that you have the option to build the thing yourself. So… of course we chose that option.
Framework laptop box contents
Inside our Framework package, three boxes hold all the pieces we’ll need to make a working laptop. In the first box, the bare-bones machine, and underneath, they include the only tool you’ll need to replace anything inside: a handy two-bit screwdriver with a pry tool on the other end. Framework was initially hoping to sell this “DIY edition” even less assembled, but then announced in a blog post earlier this year that they had run into some logistical issues with that plan, so finishing touches is all we’ll really get to do here. Still a cool idea!
In the component box is an Intel wireless card, 16 GB of RAM, a 250 GB Western Digital NVMe SSD, a 32 GB thumb drive for installing Windows, six different port options, and three awesome Framework patches. When you buy a framework laptop, assembled or not, you’ll get to pick your own version of all of these parts, or ask them not to include anything you already own.
Installing parts
To get inside the laptop and install these parts, I just need to twirl 5 Torx screws on the lower case. These are captive screws, so they don’t fall out and get lost, which I love. Then I flip the laptop over and lift up the keyboard assembly, which is held in place with magnets, just like the newer Surface Pro laptops.
Underneath the keyboard is pure beauty. Every major component is labelled, and there’s even a QR code which will take you right to the spare part page on Framework’s marketplace. The two 8 GB sticks of RAM slide into their homes, along with the storage drive and the Wi-Fi card—after some coaxing of the antenna cables. Finally, we’ll choose our ports!
One of Framework’s coolest ideas was to build little modules to convert the four USB-C ports into a number of alternate connection options: HDMI, DisplayPort, USB-A, MicroSD card reader, or even extra storage. They’re like little built-in dongles.
We’re not going to install Windows yet so booting this up won’t do much for now, but that’s the whole assembly process! And again, this isn’t the only way to buy a Framework Laptop–they’ll definitely sell you a pre-assembled machine just like any other company too. But what’s the fun in that?
Comparison to other flagship laptops
With all this modularity, you might expect the laptop to be extremely thick, or maybe really ugly by modern laptop standards, but that’s very much not the case, at least in my opinion. The Framework Laptop is actually just barely thicker than the HP Envy 14 I’ve been using for the last few months, and it’s considerably more repairable. Even the thin-at-all-costs 13” MacBook Pro at its thickest part is only a fraction of a millimeter thinner than the Framework.
Removing wireless card, storage, and memory
So on to disassembly: we’ll speed through everything we already assembled since you know how that works. The ports slide out with a push of a button, then captive screws … keyboard comes up … wireless card … storage … and memory.
Battery removal
Since Framework designed this from the ground up with repairability in mind, they of course made arrangements for an easy battery replacement procedure. To replace a battery in the Framework Laptop, all you need to do is disconnect it and loosen three captive screws. It’s a beautiful thing: no glue to fight, no awkward prying, no removing other parts, so you can do a whole battery swap in less than 5 minutes, which is great because batteries will fail no matter what, since they eventually lose their ability to hold a charge. This battery is on the small side so it will go through cycles quicker, but it’s so easy to replace that that’s almost not an issue.
Speaker removal
Moving on, the speakers slide up off these screw hole posts with a gentle pry, and then all there is to do is peel up the cable that connects them.
Display removal
The display is home to another genius idea: a magnetic bezel! If you need to replace the display, or you just want a different color bezel, simply peel it up, and you’re on your way! I’ll actually go ahead and remove this whole display to keep the laptop from wobbling for the rest of this teardown.
Motherboard removal
I set my sights on the motherboard next, since that too is a replaceable module! Five screws hold it down, then three to release the heat sink, and it’s out. The board is sparse, to keep the part cheap and easy to replace, but it is home to an 11th-gen Intel core i7 processor. With a swap-able motherboard you could easily upgrade your CPU from the entry-level i5 up to an i7, or, if Framework has their way, all the way up to a next-gen Intel CPU next year, though I wouldn’t exactly count on that.
The Repairable Brand Conundrum
We’d love to see it happen, but we have seen the sad version of this story before: A company comes forward to disrupt the market with a repairable product, we get our hopes up, but the company ultimately doesn’t care long enough to make upgraded parts, or has to compromise repairability to stay relevant in the market. I will say Framework is the most promising version of this story that I have seen in a long time, but it’s a hard puzzle to crack! Just be careful with your high expectations.
Enough of me ranting: back to the good stuff. There’s not much left in this cavity, but I am curious what’s under these indents where the ports slide in. A few screws and an aluminum cover reveals a light guide!
Keyboard removal
Finally, let’s take a quick look at the keyboard assembly. At this point you probably won’t be surprised to learn that this is all modular—the keyboard is held down by at least 50 screws, but it can be replaced! Hint, hint, Apple. The trackpad on the other hand is as simple as any: four screws and it comes right up.
Final thoughts and score
It’s safe to say we are pretty thrilled about this thing. Framework has gone above and beyond even what we hoped for in a repairable laptop, and managed to do it in a super-sleek, affordable package. The only tiny nitpick we have is that the four USB-C ports on the motherboard are soldered in place, and even that isn’t a huge deal since they’ll have the adapters plugged into them most of the time.
I’m crossing my fingers for a version 2 with a dedicated GPU, but I know a lot of the iFixit team will be upgrading to one of these from their 2012 MacBook Pros this year. If you’re in the market for a new laptop right now, definitely consider a Framework laptop, it’s earned our highest recommendation. The framework laptop scores an exceedingly rare 10/10 on our repairability scale.
Oh, and one quick note before we go. We usually buy our own teardown devices as soon as we can after their public release, but Framework was nice enough to send us this one early to make this video. We love that, but obviously that’s not why we gave them a 10. If you can think of any reason this thing doesn’t deserve a 10, let us know in the comments below.
31 comentários
I have 3 issues with this product: 1. Price point is why too high. 2. You can’t order the base model with Windows 10 Pro. 3. You have to pay extra for an AC adapter for the DIY model.
Nathaniel Miller - Responder
You do not need to pay extra for the AC adapter for DIY. You can choose not to have the AC adapter and save $50.
Joshua Ham -
Is there anything you see that could be done to improve battery life? I’m not sure if it’s due to the software managing the power, but the one thing that came up in the Ars review as being an issue was the battery time.
https://arstechnica.com/gadgets/2021/07/...
Mark Bennett - Responder
The people here would know best, obviously, but as far as I know Apple(-adjacent) laptops get their battery life by simply spending a lot of their chassis volume on the battery (together with software magic in Apple’s case). The Framework’s battery is just plain smaller, and in part it has to be so as not to overlap the other components. So I don’t have great expectations here, unfortunately, unless they find a way to dramatically shrink the heat sink.
Alex Shpilkin -
Not much can be done. I think that’s because of the 2.5K super bright screen. I will personalty wait they offer a 1920x1080 matte screen to order one with ~30% battery time.
Sébastien -
Great concept, great execution, but it gets expensive quickly, and having a relatively low resolution non-touch display with no camera is probably going to choke off any meaningful demand for upgraded versions. I might reconsider if they still exist in 2024 and have a more competitive offering.
As far as the power adapter, hey, it’s nice to have a choice not to pay for one, especially if you already own a suitable USB C power supply.
Gene - Responder
FYI, there’s 1080p camera with the mechanical cutdown slide!
Angela Yoon -
Great idea, but the fact that you can't add a dedicated GPU right now is disappointing. Thanks for recommending this project to me iFixit, I will be following it in the future.
IgelFullmetal - Responder
Yep, price too high. And screen too small. I use 17” would really prefer 19”. I haven’t had that much trouble servicing my HP laptops.
Paul Bunce - Responder
Agree with the rest on the fact that it is too expensive, but some could argue that its modularity its added value, like fully modular PSU in desktop PCs. If they come down $200, especially for the non-dedicated GPU version, I would say this could actually disrupt the market.
Carlos Torres Oron - Responder
This is a beautiful machine! Having agonized over replacing screens, fans, and keyboards on various laptops, each time wondering why it had to be so complicated and worrying all the while that I wouldn’t be able to get it back together, this is brilliant. When my XPS-13 is no longer repairable, this is going to the first replacement I consider. A choice of ports! I won’t have to carry around a UBS A adapter any more!
Surprised they don’t offer Linux (with a corresponding discount). Surely this machine’s flexibility will appeal to the Linux crowd.
Richard Dawson - Responder
Actually they do offer Linux and a discount, kind of. You can purchase the kit without any OS at all for a lower price. Their FAQ indicates that they are currently working with the big-name Linux distributions to make them available pre-installed. They also make it clear that you can buy one now and install your own preferred distribution of Linux and it will run just fine.
Gene -
It doesn’t deserve a 10 because you have no way of knowing whether or not Framework will even be in business a year from now. It’s a great concept, but as you said yourself, if there’s no parts availability, what’s the point? Support into the future is an unknown with a fledgling company.
Steven Wymor - Responder
The parts are now available
Joshua Ham -
It deserves the 10 on its own merit, not about what may happen to the company in the future. Yes, they're not as established as legacy brands, but the laptop is superb on its own.
Also, over a year later, and they're still producing parts, expanding steadily, and going strong.
Colm Donnelly -
If they come out with a larger screen (15-17 in.) I’ll probably get two.
Jeff DeJarnett - Responder
As a “first iteration” out of Framework, this is very impressive!
Now if only there was a way to run MacOS on this easily repairable a machine, it would be even better.
tomasusan - Responder
I probably wouldn’t have given it a 10 if only for the uncertain future of the company, which can be mitigated a little by early adopters and ensuring their supply lines, and outside influence (i.e: a company like Apple or Google deciding to either buy them out and silently kill them off or even worse making it hard to, or try to make it illegal to, make and sell anything like this in the future).
scf2312 - Responder
Framework’s design brings to mind the Fairphone smartphone, which seems to have a similar emphasis on repairability. I’ve seen anecdotal reports suggesting that the Fairphone’s modularity may make it more prone to erratic performance; perhaps the same will be true for Framework?
Brian - Responder
Wow, there are so many grumps in the comment section.
Regarding Price
It’s a small company’s first product, and they’re doing things no other company is doing right now. They don’t have the production numbers yet to be able to reduce the costs more than they have already done. If you want a lower price, support them early on so that they can increase production numbers.
Also, the price may be higher now, but if your battery goes out on current laptops, you’re either tethered to the wall, dealing with a difficult repair, or buying a new laptop for significantly more money. That price also gives you the option to outfit the device with the ports you need rather than whatever the manufacturer thinks you need. It’s worth it.
Regarding Score
I don’t believe iFixIt does or even should base scores on whether or not the company will be around in 5 years. The score is based on how easy it is to repair assuming parts are available, and to that end, it’s definitely a 10/10.
pocketdrummer - Responder
Good concept from Framework. As I read here in the comments it seems to me, that nobody is really willing to give Framework a chance. Everyone just wants to wait. If i needed a laptop now, i would buy one from Framework. Should it be so that the company in 2-3 years would no longer exist. I would have exactly the same problem as with any other manufacturer. Having a device that can't be upgraded or is too expensive to repair. But if Framework is given a chance now, the likelihood is greater that they will still be on the market in 3-5 years. This is the only way to see Framework commitments turn into action. In 3-5 years, the laptop you buy now could be upgradable to the latest CPU etc. for $300-500. This would be cheaper for everyone's wallet and I hope it will help the environment as well.
Pierre - Responder
Great review, was just wondering if you rather mean 2015 MacBook Pro (instead of 2012) since this is known as the last robust variant without all the extra gimmicks (ie. touchbar)?
Niko - Responder
How do people think the price is too high? Find me another ultra book laptop with a full metal body, 3:2 full color gamut screen, and 1.5 mm travel keyboard. You can’t. Sure you can find a Lenovo Yoga, HP Specter, or some other small plastic laptop that’ll come close but they all fall short by having one or more of the following: a flimsy deck, terrible keyboard, small trackpad, mediocre screen, or everything soldiered down. Price the Framework out against its true competitors, like a Dell XPS 13”, and they’re within $100 of each other (except for sales of course, but MSRP is the only way to compare especially with shortages now and the DIY being $300 cheaper.) You can save even more technically if you find your own components for cheaper to fill out your build or find “alternative” channels to acquire Windows Pro because, being honest, no one who would be savvy enough to jump at a DIY kit is going to buy a full price copy of Windows.
Sterling - Responder
@taylord Any chance you guys could give the Framework the X-ray treatment? I’ve got one on order and would LOVE to make that my wallpaper or put it onto a laptop sleeve.
dragon788 - Responder
Hi @dragon788, I saw your comment and had a chat with our tech writing team. Looks like we wont be able to put a Framework Laptop under the x-ray machine. But I did strongly suggest they do it if they come across the opportunity!
Amber Taus -
Just came across this. Framework has the right idea. I would love a 1920x1080 matte screen powered by a AMD Ryzen 5 5600H though. Intel’s lately are power hungry, and not good GPUs if you’re gaming on the go. Switching to AMD will help with the battery life.
anonymous 2728 - Responder
Love it !!! But not quite perfect. To those criticizing that we don’t know if Framework will be around next year, well, that’s up to all of us. But it is less than perfect for me because I need a Swiss French keyboard. The other problem is NO REGULAR SD CARD READER, seriously? MicroSD will not cut it for me. I use SD cards all the time, I hate Micro SD (they are just too small). SD is going to be around for some time still. They need to have a regular SD card reader. Also, the number of ports is insufficient, if you have one HDMI, one Micro SD (or hopefully regular SD), that leaves two ports for USB, one A and one C, not enough ! They should defacto include 2 additionnal USB-C ports that don’t require adapters. And, we need options as far as keyboards. I would also prefer a Full HD matte screen. Modular without options is pointless. Linux is of course a required option too. I hope that add these options become available and make this perfect.
Damien - Responder
Options come in time - they're very receptive to suggestions made on the community forum, and folks on there are already working on 3D printed aftermarket expansion cards.
Colm Donnelly -
How difficult is it to make board-level repairs on the motherboard if a fuse blows, or a power supply dies?
Brian Climbs - Responder
Excellent concept and would be my go-to for if I wanted a 13 inch laptop (repairability is something I would always go for as it increases the lifespan of the machine). However, what would be better still is a 15 inch or 17 inch model. That way they can add in more ports (4 ports isn’t really enough, considering you have to have one reserved for charging), a bigger battery, or even a dedicated graphics solution.
I would also love to see an optical drive, but I doubt that’s going to happen. A second NVMe slot would be great though.
spotify95 - Responder
Significant issues with BIOS support from framework have come to light since this was published. The 12th gen framework's BIOS hasn't been updated since launch despite having numerous known vulnerabilities. It's been over a year since the first batch of vulnerabilities were disclosed, and no updates have been provided.
Being able to update your firmware to resolve security issues is a critical part of maintaining your device, but it's not possible when framework does not provide signed firmware updates for their devices. For this reason, I think the framework's 10/10 score ought to be taken down a peg.
Stucco6961 - Responder