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Background and Identification
Created by August, this device was originally released in early 2016, with a total of three generations being released. The device is considered to be a smart device meaning it can be used along with other devices in your home with the help of a smartphone. A smart lock lets you have the ability to lock or unlock your door at will without having to worry about using your keys.
Compared to the previous devices, the 3rd generation of the August Smart Lock is known as the August Smart Lock Pro. The 1st and 2nd generation of the August Smart Lock are distinguishable by the divot on the devices rotating piece.
For more information regarding common troubleshooting issues check out the August Smart Lock Troubleshooting Page.
The August website has many different support guides that can help with the device: