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The Galaxy A11 is a lower-midrange slate Android smartphone released by Samsung in May 2020. Identifiable by model number SM-A115 (followed by variant or carrier-specific character).

Phone does not charge

My does not charge

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Could you be a little more specific? When did it stop charging? What happened from when it was working to no longer working? What you tried as far as troubleshooting?

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Your best hope is that something's wrong with the charger.

  • Have you tried another charger?
  • Have you tried another charging cable?
  • Have you tried a battery power bank instead of an AC charger?
  • If you don't have any of those, is there another phone available that you can try charging from your charger/ cable to see if that phone charges OK?

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