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Repair, disassembly, and troubleshooting information for the Motorola Razr+, a second generation folding smartphone with a cover screen by Motorola, released in June 2023. It features a larger screen-to-body ratio, and a functional cover screen behind the rear cameras. Identified by model number XT2321-3.

Broken Screen Repair Parts

When will parts be available to get a broken screen repaired locally without having to send it in to Motorola?

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@shenson - Which screen the back or the front screen?

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It's the inside screen. The one that folds.

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@shenson - Looks like Motorola Luckily is Making the parts available to all users.

You can request to buy parts here.

Otherwise I think You'll need to wait until the screens are more common.

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The "request to buy parts" site redirects to three sellers (ifixit and 2 others). Checked all three, and none of them actually carry parts for the Motorola Razr Plus / Ultra 40. Called local shops, they say that Motorola isn't providing them with parts at this time.

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@stephenaylward - I can't find it anywhere else. You might need to wait.

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"Motorola is committed to providing customers with repair options including parts purchase, software and hardware tools and detailed repair instructions."

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Motorola refused to honor warranty on screen. phone less than 3 months old. No water damage. A white vertical line appeared down almost full length of screen with black blotches at ends of white line. They returned phone un-repaired. they wanted $600. USD to repair. I guess I am stuck until parts available.

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Junk phone only had it four months and it cracked down the middle just by opening it

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Have you checked with Motorola regarding warranty replacement? If so, what did they say?

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Mine as well basically as soon as I opened it and drastically got worse

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I agree with your comment , bad phone razor plus 2023 got in december replacement twice since december and now third tine broken charging jack , motorola won't honor because of outside screen damage. thats fine not asking to repair screen , just fix my jack! They will not, this last phone is only since april of this year. I am just suppose to junk now!? No more motorola junk here

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S Henson será eternamente grato(a).
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