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Repair guides and support for Olympus digital cameras.

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How to fix Olympus Tough TG620 will not take photographs

The power button causes the screen to flash but will not turn on the camera. The play button turns on the camera but will only allow viewing images from the memory card. I cannot take photographs. But I can see all the menu options, set the clock, zoom images from the card etc. The battery is OK. It charges via the Olympus power cable and from a PC so I do not think the battery is an issue. Everything seems to work except taking photographs. Pressing the photo button does nothing. Pressing the power button makes the screen flash. Pressing the ? button shows the current date and time. Re setting the camera to factory settings does not help. What is the problem and possible solutions?

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@myself56262 either a DC-DC board error or a failed lens. Since "Everything seems to work except taking photographs" it's most likely a lens error. The shutter does not seem to open.

iFixit does not yet have a guide for this. For now, I suggest that you use something likethis video as your guide. It is for a 820 but those are almost identical. Let us know what you find out.

While you work on your camera, take lots of pictures. Once you are done with it, take those pictures and create a guide for iFixit. That will help the next person that has the same problem as you do. It's easy and fun to create these guides. https://ifixit.com/Guide/new The iFixit community will appreciate this.

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