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Repair guides and support for desktop computers produced by Asus including towers and all-in-one display PCs.

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Bluetooth Windows 11 not working

I have updated all drivers and completed all windows updates. And uninstalled Bluetooth driver and reinstalled. Still won’t show Bluetooth driver as being satisfied. Has the little yellow triangle icon on the bluetooth radio in device manager. It’s my last error on my PC build and I can’t seem to get a fix for it! Need some help. Shows no Bluetooth option when I click on wifi on bottom right of task bar.

Update (06/19/23)

Was able to get it resolved late last night with Microsoft Windows Tech. Basically it showed a generic Bluetooth adapter/radio. I had to go to Asus website and download the driver for a AMD Bluetooth Radio. Once we extracted that zip file I was able to clear the error message on Bluetooth after restart and the option to enable/disable Bluetooth appeared. For the purposes of this issue if others have it. The error was "Code 43" no radio detected. Model of motherboard is ROG Strix X670e-a Gaming Wifi. Also noticed my PCI's in device manager had a yellow triangle error. So at same time we downloaded the chipset driver's and cleared those up.

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It’s a custom build? What parts are your using?

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Hi @levihawkins,

What is the model number of the motherboard?

What is the error message being shown in Device Manager>Bluetooth> right click on bluetooth adapter entry > Properties >General > Device Status box?

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Here are some steps that you can try to fix the issue:

  1. Run the Bluetooth troubleshooter: Windows 10 has a built-in troubleshooter that can help identify and fix common Bluetooth issues. To run the troubleshooter, follow these steps:
    • Click on the Start button and select Settings.
    • Click on Update & Security.
    • Click on Troubleshoot.
    • Click on Bluetooth under Find and fix other problems.
    • Follow the on-screen instructions to complete the troubleshooting process.
  2. Check for driver updates: Make sure that your Bluetooth driver is up-to-date. You can check for updates in the Device Manager:
    • Press the Windows key + X and select Device Manager.
    • Expand the Bluetooth category.
    • Right-click on your Bluetooth device and select Update driver.
    • Follow the on-screen instructions to complete the update process.
  3. Uninstall and reinstall the Bluetooth driver: If updating the driver doesn’t work, try uninstalling and reinstalling the driver:
    • Press the Windows key + X and select Device Manager.
    • Expand the Bluetooth category.
    • Right-click on your Bluetooth device and select Uninstall device.
    • Restart your computer.
    • Windows will automatically reinstall the driver.
  4. Check for Windows updates: Make sure that your computer is up-to-date with the latest Windows updates. To check for updates, follow these steps:
    • Click on the Start button and select Settings.
    • Click on Update & Security.
    • Click on Windows Update.
    • Click on Check for updates.
    • If updates are available, click on Download and install.

I hope one of these steps helps you resolve the issue. Let me know if you have any questions or concerns.

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