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Informações de reparo e resolução de problemas para o HP EliteBook 840 G5, um notebook HP que faz parte da série HP EliteBook. Lançado em fevereiro de 2018.

Why is my pc not charging?

My pc is not charging even though the charger and the battery are in good condition, the pin is also good.

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Is this the AC adapter that came with the laptop?

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@abubekerali how do you know that "the charger and the battery are in good condition" and what pin is also good? How did you check this?

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@oldturkey03 I took it a repairing shop 4 months ago, it is the same problem happening now. I tried the charger on another pc it fine and the battery was working until it runs low on charge. By pin I mean the socket that takes in the charger.

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@abubekerali my concern with this is that if this is still the original battery, it is 5 years old and may just have problems holding a charge. Unless of course you have changed it.

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Here are a few suggestions to help troubleshoot the problem:

-Test without the battery: Remove the battery from your PC and try running it solely on AC power. If your PC functions properly without the battery but doesn't charge when the battery is inserted, it could indicate a problem with the battery itself.
-Reset the battery: Some laptops have a built-in battery reset function. Check your laptop's manual or manufacturer's website for instructions on how to perform a battery reset. This can help recalibrate the battery and resolve charging issues.

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