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Repair guides and support for top and front loading Whirlpool brand washers.

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Have power but display won’t work.

Hi my washer has power but it will not allow me to go through the washing cycles when I move the knob. It will also not all me to turn off the power button. The only thing on the display that will light up is the fan fresh button.

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Hi,

What is the model number of the washer?

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w10891955a that’s the number that is in the owner manual

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@Jacob Searfoss

Is there a model number on the machine itself somewhere (on back of machine or inside door etc)?

The only thing I can find using the number you posted is the user manual. I can't even find any parts for it.

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@jayeff currently at work will have to look when I get home.

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@jayeff i am almost positive it’s WFW92HEFW0

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Hi,

I'm not familiar with the model, so here's the tech sheet for the washer that may help.

Initially maybe check Step.10 Service LED/DC Supply on p.14 to see if the ACU is responding or not. If it is then proceed onto TEST #2: User Interface to check if it is working OK.

Sorry about the vague answer but this is what I'd do. You may have to work through the tech sheet trying the various tests (and diagnostics if they work) to try and narrow down what and where the problem is.

Hopefully this is of some help.

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@jayeff thanks I will try this later.

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