Battery not recognized by MacBook Pro after update to Monterey

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MacBook Pro 15" Retina Display Mid 2015

2.2 GHz (Turbo Boost up to 3.4 GHz), 2.5 GHz (Turbo Boost up to 3.7 GHz), or 2.8 GHz (Turbo Boost up to 4.0 GHz) quad-core Intel Core i7 processor with 6 MB shared L3 cache.

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barry @barry93431

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Postado: 17 de jul de 2022

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Battery not recognized by MacBook Pro after update to Monterey

I replaced my battery with an iFixit battery in Dec 2021. Worked reliably for many months. Now, after updating MacOS to Monterey, battery is not recognized at all. Thus, the battery doesn't charge and I can only operate the computer with it plugged in. If I accidentally dislodge the MagSafe connector the machine just shuts off.

I have tried resetting SMC. No joy.

CoconutBattery can't see the battery either.

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Let’s get a better view of things, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see Adicionar imagens a uma pergunta já existente

17 de jul de 2022 por Dan

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Dan @danj

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Postado: 18 de jul de 2022

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Sorry your battery is bad ;-{

Contact the iFixit Store to get a replacement.

iFixit Customer Support

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4 comentários:

Do you think the replacement would be covered by a warrantee on the battery?

18 de jul de 2022 por barry

@barry - I can't tell you that. Review your paperwork as some countries have a two year product warranty.

18 de jul de 2022 por Dan

Thanks, Dan. Battery replacement was covered by warranty. iFixit sent me a new battery, which I installed yesterday. Seems to be working fine.

Does iFixit want the old battery back, or should I just dispose of it properly?

25 de jul de 2022 por barry

@barry - I'm just a unpaid volunteer answering Q's, I can't speak for the iFixit store.

26 de jul de 2022 por Dan

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Let’s get a better view of things, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see Adicionar imagens a uma pergunta já existente — Dan
Do you think the replacement would be covered by a warrantee on the battery? — barry
@barry - I can't tell you that. Review your paperwork as some countries have a two year product warranty. — Dan
Thanks, Dan. Battery replacement was covered by warranty. iFixit sent me a new battery, which I installed yesterday. Seems to be working fine.

Does iFixit want the old battery back, or should I just dispose of it properly? — barry
@barry - I'm just a unpaid volunteer answering Q's, I can't speak for the iFixit store. — Dan

MacBook Pro 15" Retina Display Mid 2015

Battery not recognized by MacBook Pro after update to Monterey

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