Multi-color Dots on Screen

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Microsoft Surface Laptop Go

Repair guides for Microsoft's Surface Laptop Go, released in October of 2020.

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Dave @conclast

Rep: 13

1

Postado: 16 de mai de 2022

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Multi-color Dots on Screen

I opened my Surface Laptop Go after dinner and the screen blinked 2-3 times and then was filled with multi colored snow. Reminded me of the fuzz on a 1980s era color tv when you turned on broadcast TV waiting for Saturday morning cartoons to start at 5:30 a.m.

It resolved after a moment, came back twice, and then a third time on the bottom half of the screen (top was white.)

Any idea WtH caused this?

The machine is 9 months old, running Windows 10.

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@conclast post some pictures of what your screen dispalys. that way we can see what you see. Adicionar imagens a uma pergunta já existente

BTW it should still be covered under warranty. So make sure you use that if you have to.

16 de mai de 2022 por oldturkey03

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@conclast post some pictures of what your screen dispalys. that way we can see what you see. Adicionar imagens a uma pergunta já existente

BTW it should still be covered under warranty. So make sure you use that if you have to. — oldturkey03

hackerb9 @hackerb9 Rep: 5 2 1 · Answer 1 · 2022-07-11T01:16:53-07:00

hackerb9 @hackerb9

Rep: 5

2

1

Postado: 11 de jul de 2022

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The fact that the bottom half of the screen was different suggests to me that you have a hardware problem with the LCD screen. I hope that you got this device returned under warranty as it is likely defective in a way which is not easily fixed.

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Microsoft Surface Laptop Go

Multi-color Dots on Screen

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