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Released in 2017, identifiable by Model Number DL8006 and SKU Number 5852924.

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Why can't I reset

My tablet shut itself off while fully charged or near full, then when i tried to start it up it went to the digiland screen but no farther. Also when i try to hard reset holding the buttons it simply goes to the digiland load screen and is stuck again. Is there anything i can do or is it just bad luck and i am out my tablet finally?

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Hi

Did you try the following procedure to reset the tablet?

Note: Be aware that the following is a hard reset so doing this will erase all your data and downloaded apps (if any) installed in the tablet. It will restore the tablet to its factory default condition.

Hold down the Power button and the Volume Down button (both together) till the Chinese writing comes on.

Then navigate down using the Volume Down button to the 6th menu option i.e. 3rd from bottom.

Press the Power button to select it

If English script appears when pressing Power + Vol. Down:

Hold down Power button and Volume Down button (both together) till the Android icon with menu options appear.

Scroll down using the Vol. Down button to wipe data and press the Power button to select it.

Scroll down using the Vol. Down button to yes and press the Power to select.

It should reset. If it goes back to the menu options scroll to reboot and press the Power button.

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sounds like the battery has failed. it freezes because it doesn’t have enough power to activate all the different devices. do you have a higher amperage wall wort? it may give you enough power to start. something around 2a preferable 2.4a. than at least you can use it until you bring it in to get a new battery.

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Jared Custer será eternamente grato(a).
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