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Help! I have a bit of an emergency, my laptop has stopped working, whenever I turn it on the keyboard lighting flicks on for a split second but nothing happens. Can anyone tell me how I can fix this thank you
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Hi @pooboy
If still not turning on try a full power refresh and check if this resolves the problem. If not it’s a hardware problem on the motherboard.
Here’s how:
Disconnect the charger if connected.
Turn off the laptop (hold power button operated for >4 seconds then release).
Open the laptop and disconnect the main battery from the systemboard.
Remove the RTC coin cell battery from the motherboard. Remember the orientation of the battery (+ve on top - when the battery is out measure its voltage. If it is <2.5V DC replace it. The battery type is printed on the battery e.g. CR2032.
Here’s an image taken from a video for the laptop, showing the location of the RTC battery.
(click on image to enlarge)
Press and hold the Power button for a full 30 seconds and then release it.
Reinsert the RTC coin cell battery (remember the orientation), reconnect the main battery, reassemble the laptop, connect the charger and try turning it on.
If it turns on, check if the battery is charging.
Once charged etc, create a battery report to check the status of the battery. Compare the Design Capacity value versus the Full Charge Capacity value. For a good battery they should be very close to being the same value.
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why don't i have an rtc battery on my model? i have a asus tuf gaming f15(2023), i don't see any rtc battery here
Rep: 13
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My experience with gaming laptops points to the power supply not delivering sufficient power to charge the battery and simultaneously power the laptop while in use. Long term use can result in burnt a battery connector at the main board.
Therefore, I suggest you search for broken and/or burnt solder junctions in the power circuit. Look very closely as some may be covered by that black cloth tape often used to prevent connector disconnect during assembly, rugged use and servicing. Best of luck in your seeking a solution.
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My laptop Asus Tuf F17 sometime do not power on . I think laptop do not switch on after I use it on battery and next time I do it using the power suply . May be the power supply do not have enough power ... I will try to use it on power supply after charge . May be will help .
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I have the same error my laptop is f15 it doesn't work when i press power button about 60 sec i don't know how to do to be faster
i want to turn on by just one click
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20 comentários
Hi @pooboy,
Does it also do this with the charger connected?
por jayeff
Yes same thing
por Jon
@pooboy
Does the laptop indicate that it is charging when you just connect the charger without trying to turn the laptop on?
If so let it charge for ~1 hour (or until it shows fully charged) and then try turning it on with the charger connected.
por jayeff
@jayeff yes it indicates it, ok I'll try it and get back to you thank you for helping
por Jon
@pooboy
I was just trying to eliminate the battery as a possible cause of the problem.
If the battery is too low (or faulty) then the charger may not be able to do two things at the same time i.e. supply enough power to charge the battery and to run the laptop.
If the laptop turns on after allowing the battery to charge for a while then hopefully it may just have been a too low a battery
por jayeff
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