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The Samsung Chromebook 3, introduced in 2016, is the successor to the Chromebook 2 and features an Intel Celeron N3060 processor. The XE500C13-K01US model has 2 GB RAM while the XE500C13-K02US model has 4 GB RAM.

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Chromebook is not powering on and also not charging

I tried to charge my chromebook but later on it stopped charging and it is not powering again

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Hi,

Have you checked that the charger’s output voltage is 12V DC at the output plug of the charger?

It may be if the charger is not working that the battery has finally discharged and the laptop won’t start as the battery is flat and the charger is also not working.

If the charger is OK (flex the charger cable near the plug and also near the body of the charger just in case it is fractured under the insulation and it is only intermittently OK) then perhaps the DC-In jack in the laptop may be faulty.

Here’s a link that may be of some help with this if it is the case with your laptop Power jack port broken. Who can fix this?

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Daniel Hernandez Junior será eternamente grato(a).
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