Why does my Chromebook have no power?
There is no power even after charging
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Hi @pjb20 ,
Whoever told you that there are no replacement parts was wrong, unless they meant that they weren’t available but the parts that I checked out of interest just to see if they were available or not e.g. battery, touchpad, IR sensor board, fan/heat sink to name just some, showed as being available by more than one supplier
Here’s the maintenance and service guide for the laptop, taken from this webpage (click on Manuals)
It details all the necessary pre -requisite steps and then the procedures to remove most of the components from the laptop.
Also in each section detailing the removal procedure of a particular part there is the HP part number for the part.
There is also a parts list (see p.14 onwards). If you have a faulty part then searching by using the required part number only in the search term, will usually get results for suppliers of the part.
With regards to the problem that you’re having I don’t know the answer because I don’t know how Chrome OS works but have found this link which may help.
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Thanku so much. I will check out the links and take to another tech guy. Much appreciated everyone ?
Perhaps the backlight on the screen has gone out. Connect it to an external video monitor to see if the laptop is outputting video.
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Chromebook can't be connected to another device. It has no video output socket. I have been told that it can't be fixed as has no replaceable parts only the screen. As it is basically a cheap laptop.
Usually the USB-C port can be used to output video. You will need a dongle for it, though.
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Hi @pjb20 ,
What is the full model number of the laptop? (look at the information label underneath the laptop)
Please elaborate on your question?
Does it fully charge OK?
Does it start when the charger is connected but not when powered by the battery only?
por jayeff
Hi jayeff,
Model no. is 14 db0500sa
Usually when I lift the lid it automatically switches on. This does not happen any more. I have checked the charger and it works on another device and when I plug into the Chromebook the red light comes on. This turns white after some time suggesting it has charged but nothing happens when I lift the lid or press the on off button.
Hope you can help....
por Paula Barnes