Why does it turn off without warning

I recently started working for a call center work from home. They have a special piece that is a usb that plugs into the computer. Ever since I started working for this company, ever so often my computer will randomly turn off. It’s happened three times in the span of 2 weeks. This obviously could be a big problem for me especially when I’m on calls. Please help

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Is Windows 10 updated?

Are all drivers updated with a program like “Driver Booster v8.1.0.252” ?

Does it happen no matter which USB port it is plugged into?

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Hi,

Check Event Viewer for any Critical, Error or Warning events, that are shown as occuring at the same time as the PC shuts down, that may give a clue to what is happening.

Right click on the Windows Start button on the left side of the Taskbar and then click on the Event Viewer link.

Also check in View Reliability history to check for any problems.

Click on the Windows Start button and the type "Control panel" (without the commas) in the search box. Click on the Control Panel app that appears and the click on Security and Maintenance > Maintenance > View Reliability history

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